Residential HVAC Technician

NearU, and Affiliate Regional HVAC Branches•San Marcos, CA

3d•Onsite

About The Position

Proficient in trouble-shooting new and aged HVAC equipment. Performs maintenance and service repairs on heating, ventilating and air conditioning systems. Installs new replacement parts for existing units according to specifications and established safety guidelines. Has general knowledge of the field's commonly-used concepts, practices and procedures. Working with a high degree of honesty and integrity to promote a positive image. Excel in communication and follow through to properly complete task at hand and most importantly “Deliver Exceptional Customer Service”. Reports to Service Manager and is a safety sensitive position.

Requirements

Minimum of 5 years HVAC Service, Maintenance and Repair experience
EPA Certified
High School diploma or equivalent
Confident and self-motivated
Valid CA driver’s license with an acceptable driving record as required by the company’s insurance provide
Ability to adapt to change
Satisfactory driving record
Excellent work ethic and professionalism
Highly Dependable, punctual and efficient
General refrigerant, electrical and air-flow trouble-shooting experience
Professional appearance and demeanor
Strong communication skills
Excels at following all Standard Operating Procedures

Responsibilities

Deliver exceptional service to ensure customer satisfaction
Establish a great rapport with the customer
Properly trouble-shoot and diagnose problems with HVAC equipment
Perform service repair on HVAC equipment
Adept in identifying and converting service opportunities into sales of HVAC equipment and service agreements
Perform warranty service repair
Perform Precision Tune-Ups
Set goals (daily, weekly, monthly & yearly)
Complete required paperwork and assigned tasks effectively and efficiently
On-Call rotation (weekends)
Follow all standard operating procedures