Residential HVAC Field Supervisor

Work With Your Handz • Lincoln, RI

56d • $45 - $50

About The Position

As the Residential HVAC Field Supervisor, you will be the vital link supporting daily field operations. This role is crucial for coordinating tasks, providing hands-on technical support, assisting technicians, and ensuring the entire team adheres to our client’s standards. This position plays a key role in helping field teams stay on track, maintain safety compliance, and deliver top-quality service across a team of 5 to 89 employees.

Requirements

• A Journeyman or Master Trade License is required.
• Must be licensed in Rhode Island (RI) or Massachusetts (MA).
• Minimum 5 years of hands-on residential service experience in the trade industry.
• High school diploma or equivalent.
• Strong knowledge of systems, local codes, and industry best practices.
• Strong leadership, problem-solving, and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple priorities.
• Knowledge of Microsoft Office, ServiceTitan, ADP, and other relevant company systems.
• Strong understanding of company policies and safety standards.

Responsibilities

• Provide real-time, hands-on technical support to technicians and apprentices in the field when they encounter complex or unfamiliar problems.
• Perform installations, inspections, maintenance, and repair of systems in accordance with specifications, codes, and safety standards.
• Provide daily supervision of field activities, promoting productivity and safety among 5 to 89 employees.
• Monitor work progress and communicate concerns to leadership if delays or issues arise.
• Conduct visual quality checks and inspections of completed work to verify accuracy and adherence to company/regulatory standards.
• Respond to customer questions or concerns and support technicians during challenging service calls.
• Assist with flat-rate pricing calculations and customer payment collection when required.
• Monitor callback trends and communicate observations to leadership to drive continuous improvement.
• Review and verify daily technician timecards for accuracy and completeness, making necessary adjustments using GPS and job data references.
• Oversee parts coordination, monitoring usage, enforcing proper handling, and initiating reorders as needed to avoid project delays.
• Enforce and reinforce job site safety protocols and company policies, ensuring all team members are following required procedures.
• Serve as the central point of contact between field teams, dispatch, coordination, and office staff.
• Help coach and guide technicians and apprentices in best practices and proper procedures, encouraging continued learning and skill development.
• Communicate schedule changes, job expectations, and field updates effectively to team members.

Benefits

• Earn $45 - $50 per hour (based on skill level), with opportunities for overtime.
• Receive a take-home vehicle and a gas card.
• Opportunities for continued learning and professional development within a culture that supports and encourages team growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees