The Service Field Supervisor provides daily leadership, coaching, and support to the service technician team to ensure exceptional workmanship, outstanding customer experiences, and consistent achievement of department goals. This role is responsible for field-level performance — ensuring technicians are productive, well-trained, safety-focused, and aligned with the company’s values. The Field Supervisor acts as the bridge between the office and the field, helping translate strategy into action and supporting real-time decision-making. This role is Monday- Friday with a 7AM start time. Technical support phone calls may occasionally extend past business hours. A normal schedule for this position would include 3 days a week riding with techs, doing in-field coaching and 2 days a week running calls solo or with a trainee.