Residential & Enrichment Services Supervisor

State of Maryland•Baltimore City, MD

5d•Onsite

About The Position

The Maryland State Department of Education (MSDE) is committed to a world-class educational system that prepares students for success. The Division of Rehabilitation Services (DORS), within MSDE, offers vocational rehabilitation services to assist adults with disabilities in entering or re-entering the workforce, and adjudicates Social Security disability claims. The Workforce and Technology Center (WTC) Residential and Enrichment Services Supervisor will manage the planning, coordination, implementation, and administration of services that promote independence and employment for individuals with disabilities. This role involves direct supervision of staff to ensure quality service delivery aligned with the agency's mission. The position is primarily responsible for the evening shift, Sunday – Thursday, 3:00pm – 11:30pm, is not eligible for telework, and is considered Emergency Essential.

Requirements

A Master’s degree or at least 36 hours of equivalent post-baccalaureate course work from an accredited college or university.
Three years of administrative, teaching or rehabilitation work in education, or rehabilitation programs.
Candidates may substitute two additional years of experience as described above for the required education.
Applicants must consent to a State Police Investigation (fingerprinting) as a routine procedure for all employees with this Agency.

Nice To Haves

Experience providing guidance and counseling and managing behaviors with individuals with significant disabilities.
Experience supervising staff and/or managing projects.

Responsibilities

Manage, direct, coordinate, and monitor the operations of the WTC Residential and Enrichment Services.
Provide leadership and technical assistance to staff to ensure that students' needs are met.
Develop, modify, implement, and evaluate program policies and procedures.
Monitor and assess staff performance.
Assure records of service reflect timely, accurate, and complete information associated with student progress.
Work collaboratively with Center staff regarding student progress, behaviors, and outcomes.
Manage, coordinate, and monitor the WTC operation after core hours.
Serve on agency Emergency Response Team in accordance with agency policies and continuity of operations (COOP).
Provide leadership and technical support to staff during emergency situations.
Serve as liaison and communicate with Center administration during emergency situations and critical issues involving WTC Operations and student behaviors.
Oversee and manage the financial resources for the WTC Residential and Enrichment Services department.
Establish policies related to consumers residing in the dormitory and participating in enrichment activities.
Implement and evaluate processes related to safety, emergency responses, rules and expectations of consumers, and staff protocol.
Oversee and manage the financial resources for the WTC Residential and Enrichment Services.
Plan, coordinate, and evaluate the work of subordinate supervisors and other staff members.
Manage the operations of the WTC after core operating hours by functioning as the evening administrator of the Center assuring the consistent and effective operation of the Center.