Residential Energy Assessor & Quality Assurance Inspector

PACE • Los Angeles, CA

11h • Onsite

About The Position

PACE Energy is seeking an experienced and motivated Residential Energy Assessor & Quality Assurance Inspector to join the team! This role will be primarily responsible for conducting residential unit energy assessments per program guidelines and quality assurance inspections. This is a great opportunity to gain valuable experience and skills, grow your career, all while making positive impact to your community!

Requirements

• Minimum high school diploma/GED.
• At least one year of satisfactory paid experience in customer service, sales, marketing/promotion, or quality assurance/control.
• BPI Certification required.
• Knowledge of CA IS Manual Standards (WIS) required.
• Computer literate; familiar with and have working knowledge of Microsoft Office programs.
• Ability to learn and use specialized tools and software as required for the job.
• Ability to effectively communicate in English (written and oral).
• Ability to follow written and oral instructions and develop a reasonable course of action to complete assigned tasks in the specified period.
• A clean driving record.
• Ability to read and follow maps to reach assigned destinations.
• Ability to prioritize work and effectively manage various assigned tasks and deliver timely reporting.
• Must work well with others and perform assigned tasks individually and as a group member.
• Self-starter, motivated, patient, organized, and detail-oriented.
• Must pass employment/professional background verification.
• Candidate must successfully pass Department of Justice background check (Livescan/Fingerprinting) prior to start of employment.
• Must pass CA DMV Motor Vehicle Report without any issues or concerns.
• Must have a current and valid California Driver’s License, access to reliable transportation, and adequate automobile insurance coverage, and current registration, throughout employment.
• Must pass respiratory screening, which is renewed annually.
• COVID vaccination required; must have two-dose series of Pfizer or Moderna or a single-dose of Johnson & Johnson. Those that need a medical or religious exemption must reach out separately.

Nice To Haves

• Higher educational background such as college credits or Associate's or Bachelor's degree a plus.
• Experience in performing inspections, HVAC testing or installation, minor home repairs and/or weatherization a plus.
• Knowledge of energy efficiency and energy savings methods and practices a plus.
• Bilingual skills in Spanish or other language(s) a plus, but not a requirement.
• Any certifications such as HERS/CHEERS are highly desirable.

Responsibilities

• Conduct residential unit energy assessments and quality assurance inspections.
• Drive to clients' homes/apartments and complete building assessments/energy audits to determine feasibility of weatherization, including solar thermal/photovoltaic & heating/cooling services.
• Ensure all feasible weatherization measures are identified and installed in accordance with the Technical Preference Manual (TRM), Cal OSHA Safety Manual, and Lead Safe practices guide.
• Identify all eligible measures to be installed based on assessment protocols.
• Coordinate with HVAC subcontractors or local utilities when hazardous conditions are identified.
• Review and approve work orders and proposals of subcontractors.
• Submit timely and accurate assessment, CASIF, and other required documents daily.
• Work with crew leaders and Field Operation Supervisor to ensure daily issues and concerns are resolved and compliant with program policies & guidelines.
• Check field reports, especially CASIF, to ensure HVAC and other installation issues are resolved correctly and in a timely manner.
• Ensure field crew and subcontractors perform work in a Lead-Safe manner and enforce compliance with applicable health and safety regulations.
• Conduct inspections of installed measures or services, reviewing compliance with program policies, procedures, health and safety guidelines, and relevant manuals.
• Eliminate and/or immediately report any hazardous conditions that pose immediate danger to customer or property.
• Conduct appropriate diagnostic tests to determine compliance with program guidelines.
• Properly document work performed by completing all necessary program paperwork and submitting it to the Program Supervisor or Program Manager.
• Perform all necessary precautions to protect clients/residents from exposure to any unsafe conditions/situations.
• Meet inspection daily goals per contract requirements.
• Comply with Program rules regarding vehicle safety and use and report any incidents and/or accidents.
• Input and update customer information and program records into the program’s systems within required timeframes/deadlines.
• Ensure the accuracy and completeness of data.
• Use program and utility databases and internal reporting/tracking including Excel spreadsheets.
• Provide team support and answer inquiries from customers regarding the program.
• Deliver exceptional customer service in communications and scheduling.
• Educate clients on the benefits of weatherization services and provide information on energy conservation, budget counseling, mold & moisture/radon/asbestos, and lead safety.
• Maintain, file, and retrieve records related to programs, ensuring compliance with regulatory requirements.
• Maintain client information secure and confidential.
• Maintain and organize physical or electronic files related to program documentation.
• Ensure that all procedures, paperwork, and data handling comply with company policies and industry regulations.
• Assist with audits by providing necessary records or reports.
• Attend and pass all training and/or seminars required by funding sources.
• Comply with and practice safety procedures and guidelines.
• Verify the accuracy and completeness of data and documentation.
• Protect crew members and clients from exposure to unsafe conditions/situations.
• Monitor, train, and take disciplinary action for staff/crews producing sub-standard work.
• Communicate effectively with team members and management.
• Contribute to a positive team environment and support colleagues.
• Exhibit professionalism and compliance with PACE’s employee policies.
• Call/make appointments with clients, managers, or management companies to perform work.
• Communicate with supervisors, co-workers, and clients concerning work- and program-related activities, goals, and benefits.
• Oversee crew leaders and installers working on the same job site, as needed.
• Execute a work schedule that may involve after hours and/or weekend assignments.
• Perform other duties and responsibilities as may be assigned, to include HVAC repairs when directed.

Benefits

• Affordable and robust Medical, Dental, Vision, and Life insurance plans for employee plus family with generous employer contributions
• Robust 401(k) retirement plan
• Paid holidays
• Paid vacation
• Paid sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees