About The Position

The Service/ Warranty Technician is responsible for completing residential electrical work on homes before and after homeowners move in. Ensuring all electrical is properly functioning in the new home.

Requirements

  • Electrical trade knowledge for all aspects of residential electrical.
  • Ability to read prints and scale to ensure placement of fixtures, receptacles, switches, etc.
  • Must have their own standard residential electrical tools.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Must have specialty tool use knowledge – i.e. Jack Hammer, Generator, Multimeter, Toner.
  • Excellent organizational skills and attention to detail.
  • Must be able to read paperwork and fill out necessary information.
  • Previous experience in all phases of residential electrical.
  • High school diploma or GED preferred.
  • Must have electrical safety knowledge. (Lock Out Tag Out)
  • Prolonged periods of standing, kneeling, bending, crouching, crawling, and climbing ladders.
  • Must be physically capable of pulling wires and cables through conduits.
  • Must be able to work in hot and confined spaces (attic work).
  • Must be able to use hand and power tools for extended periods of time.
  • Must be able to lift up to ­­­­­50 pounds at times.
  • Must have a valid driver’s license and maintain a clean driving record.
  • Must be able to work On Call schedule on rotation with other service employees.
  • Must be able to sit and drive for extended periods of time to reach service locations.
  • Ability to safely operate company van in various weather and road conditions.

Responsibilities

  • Warranty Calls
  • Ensuring timeliness of calls regarding homeowners’ schedule.
  • Able to troubleshoot and repair homeowners’ electrical issues.
  • Ensuring all homes we enter are left clean of all debris, material etc. from our warranty calls.
  • Ability to handle dissatisfied homeowners and deescalate situations regarding frustration of call etc.
  • Able to accurately complete “Hot Checks” prior to final inspection and homeowner closing.
  • Must have knowledge in energizing and deenergizing homes.
  • Confirming all equipment is properly installed and functional.
  • Able to troubleshoot any faulty equipment, circuit, and breakers.
  • Must communicate with the service manager and supervisor regarding any issues that arise during “Hot Checks”.
  • Ensure the home is left in “move in” condition.
  • Must be able to complete Punch List – A punch list is a quality checklist from the builder of the homeowner of any issues identified during the walk through.
  • Must be able to troubleshoot and read blueprints/ floor plans.
  • Must have National Electric Code (NEC) knowledge.
  • Must communicate with the manager regarding any issues that arise.

Benefits

  • Competitive Pay
  • Company 401K plan with Employer Contribution Match
  • Company Paid Time Off
  • Company Paid Life Insurance
  • Choice of Medical Coverage including Prescription and Short Term Disability Plans
  • Choice of Dental and Vision Coverage
  • Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
  • Auto and Home Insurance Discount Programs
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