Residential Electrical Service Technician

IES Residential, Inc. • Grapevine, TX

21h • Onsite

About The Position

IES Residential is seeking skilled and experienced Residential Electrical Service Technicians to join our Grapevine, TX team. This role requires technical expertise in troubleshooting, maintaining, and repairing electrical systems in residential environments — including both new builds and lived-in homes. The ideal candidate has a strong understanding of NEC codes, prioritizes safety, and excels in customer service. As the face of our service division, this technician will represent IES Residential with professionalism and a commitment to excellence.

Requirements

• Minimum of 2 years’ experience as a Residential Electrical Service Technician.
• Demonstrated skill in electrical troubleshooting and diagnostics in residential settings.
• Strong knowledge of NEC codes and compliance requirements.
• Recognized for high-quality workmanship, professionalism, and safety.
• Excellent customer service and communication skills.
• Valid Driver’s License and clean driving record.
• Must pass a background check and drug screening.
• Willingness to work independently and travel to various residential job sites.

Nice To Haves

• Journeyman Electrician License (as required by state or local jurisdiction).
• Experience using field service management apps or reporting software.
• Bilingual (English/Spanish) is a plus.

Responsibilities

• Respond to scheduled and emergency service calls in residential homes (occupied and unoccupied).
• Diagnose and repair electrical issues related to panels, circuits, breakers, lighting, outlets, GFCIs, switches, and more.
• Conduct home warranty repairs and ensure homeowner satisfaction through quality service and clear communication.
• Maintain a professional and respectful demeanor while working in lived-in homes.
• Accurately complete service tickets and document repairs performed, parts used, and next steps if required.
• Ensure work is completed in accordance with National Electrical Code (NEC) and OSHA safety standards.
• Maintain cleanliness and functionality of company vehicles, tools, and PPE.
• Communicate effectively with service coordinators, homeowners, and field leadership.
• Proactively identify opportunities to improve system performance or customer satisfaction.

Benefits

• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed