Residential Drain Technician
About The Position
The Sewer & Drain Technician is a field-based position responsible for diagnosing, cleaning, repairing, and maintaining residential and commercial drain and sewer systems. This role requires experience operating drain cleaning equipment, performing sewer camera inspections, hydro jetting, and identifying effective solutions for customers. Experience with trenchless technologies, including CIPP and SIPP, is highly preferred. At PSI, Inc., we believe every team member either performs the work or supports those who do. We're looking for an experienced, customer-focused technician who takes pride in solving problems the right way. The ideal candidate is dependable, safety-minded, communicates well with homeowners, and is committed to delivering high-quality workmanship while representing PSI professionally.
Requirements
- 2+ years of residential or commercial drain service experience.
- Experience with sewer cameras, hydro jetting, and drain cleaning equipment.
- Strong troubleshooting and customer service skills.
- Valid driver's license with an insurable driving record.
- Ability to lift equipment, work in confined spaces, and perform physically demanding work.
- A positive attitude, strong work ethic, and commitment to delivering an exceptional customer experience.
Nice To Haves
- Experience with trenchless technologies, including CIPP and SIPP, is highly preferred.
- CIPP and/or SIPP experience strongly preferred.
Responsibilities
- Diagnose and resolve residential and commercial drain and sewer issues.
- Operate drain cleaning equipment, hydro jetters, sewer cameras, and related tools.
- Perform sewer line inspections and accurately communicate findings to customers.
- Complete drain cleaning, root removal, and minor sewer repairs.
- Perform or assist with trenchless repairs, including CIPP and SIPP installations, when applicable.
- Maintain accurate service documentation and recommend appropriate repair solutions.
- Follow all company safety procedures while maintaining a clean, organized work vehicle.
Benefits
- Sign-on bonus
- Relocation assistance
- Competitive compensation
- Comprehensive Medical, Dental & Vision coverage, including 100% employer-paid medical plan options
- 401(k) with up to a 3.5% company match
- 100% company-paid Life Insurance, Short-Term Disability, and Long-Term Disability
- Flexible Spending Accounts (Health & Dependent Care)
- Three weeks of Paid Time Off (PTO)
- Six paid company holidays
- Paid parental leave
- Ongoing leadership, technical, and professional development opportunities
- Clear career advancement pathways within a growing organization
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
