Residential Drain Technician

Apex Service PartnersBoxborough, MA
Onsite

About The Position

Join the Papalia Home Services team as a Residential Drain Service Technician in Boxborough, MA! Are you an experienced Residential Drain Service Technician looking for a rewarding career with a company that genuinely values its employees? We offer an environment where your expertise is valued, and your hard work is rewarded. As a part of our team, you will have the opportunity to make a meaningful impact within the local community. Papalia Home Services has been delivering trusted home comfort solutions across the Boston Metro West area since 1990. We provide top-tier plumbing, heating, cooling, electrical, and water filtration services. We proudly serve communities including Acton, Boxborough, Westford, Concord, Sudbury, Lexington, and more! Important: This is not an apprentice or entry-level position. Applicants must meet the certification requirements listed below to be considered.

Requirements

  • Previous experience as a plumbing technician, with a specific focus on drain services
  • Proficiency in diagnosing and repairing a wide range of drain issues, including clogs, leaks, and backups
  • Strong communication skills and a customer-centric mindset
  • Ability to work independently and as part of a team in a fast-paced environment
  • Valid driver's license and clean driving record

Nice To Haves

  • Applicants must meet the certification requirements listed below to be considered.

Responsibilities

  • Perform inspections, diagnoses, and repairs of residential plumbing systems, with a focus on drain issues
  • Utilize industry-leading tools and techniques to identify and resolve drain blockages, leaks, and other plumbing-related problems
  • Communicate effectively with customers to explain issues, provide recommendations, and ensure satisfaction
  • Maintain accurate records of services performed, parts used, and time spent on each job
  • Always adhere to company safety protocols and best practices

Benefits

  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan with company match
  • Company-paid Life and Long-Term Disability Insurance
  • Optional Short-Term Disability and Voluntary Life Insurance
  • Generous Paid Time Off and Holiday Schedule
  • Fully stocked company vehicles and tool stipend
  • Continuous training opportunities
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