Residential Drain Technician

Whipple Service Champions•West Valley City, UT

2d•$60,000 - $100,000•Onsite

About The Position

Whipple Service Champions is growing its drains department and is looking for motivated individuals with a solid drains/plumbing background. This role involves diagnosing and clearing drain and sewer issues, performing repairs, educating customers, and maintaining tools and equipment while adhering to safety procedures and providing excellent customer service.

Requirements

Progressive plumbing experience
Proven drain cleaning experience
Valid driver’s license with an insurable driving record
Strong written and verbal communication skills
Excellent customer service and ability to educate customers on solutions
High attention to detail and strong safety compliance awareness
Ability to work independently or as part of a team
Able to lift and carry 60 lbs and handle physical workload

Nice To Haves

Boiler experience preferred

Responsibilities

Diagnose drain and sewer issues — perform fixture tests, identify blockages, and determine cause of backups
Clear clogs and blockages using cable machines, augers, and other mechanical equipment
Operate hydro‑jetting equipment for heavy grease, scale, and root removal
Perform sewer camera inspections to document line condition and locate breaks, bellies, or intrusions
Complete minor drain repairs such as replacing small sections of pipe, fittings, or cleanouts (based on company scope)
Educate customers on findings, solutions, and preventative maintenance
Document all work performed with notes, photos, and video uploads
Recommend long‑term solutions such as jetting, descaling, or full sewer replacement when needed
Maintain tools and equipment including cables, blades, jetter nozzles, and camera gear
Follow all safety procedures including PPE use, confined‑space awareness, and proper chemical handling
Provide excellent customer service and uphold company standards on every call
Work independently while coordinating with dispatch, supervisors, and sales teams
Handle physical demands including lifting 60+ lbs and maneuvering heavy equipment