About The Position

Provide direct support to people served (PS) in an intensive group living environment, helping them overcome barriers and prepare for independent living. Implement assigned treatment-plan interventions, provide overnight support—including assistance with sleep-related needs—and administer medications in accordance with Medication Administration Program (MAP) requirements. Provide crisis intervention when needed and help maintain a safe, comfortable, clean residence. The role uses recovery-oriented, person-centered, harm-reduction, trauma-informed, culturally competent, and strengths-based approaches. It also includes supporting residents’ participation in daily household activities, fostering respectful connections among residents and their communities, completing required documentation, attending trainings and meetings, and carrying out physical site maintenance. Vinfen is a nonprofit health and human services organization established in 1977. It provides community-based services in Massachusetts and Connecticut and has 3,500 employees working at more than 550 sites.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license presented at employment; must be at least 21 years old, have held a valid US driver's license for at least six months, and pass a driver's screening background check.
  • If using a personal vehicle, maintain adequate insurance and a safe driving record subject to annual checks.
  • Ability to stand, walk, bend, kneel, stoop, crouch, crawl, and climb; lift at least 25 pounds using proper techniques or a two-person lift; sit, reach, climb stairs, and maneuver through narrow spaces or hallways.
  • Ability to assist residents with activities of daily living.
  • Ability to remain stationary 50% of the time as needed and to bend, reach, file, sit, stand, and move around the facility.
  • Ability to speak, hear, and communicate with residents, staff, and external representatives.
  • Required vision abilities include close, distance, color, peripheral, and depth vision, and the ability to adjust focus.
  • Ability to operate a computer and office equipment such as a calculator, copier, and printer.
  • CPR certification required within two weeks of hire.
  • First Aid certification required within two weeks of hire.
  • MAP certification required within 150 days of hire.

Nice To Haves

  • Associate's degree in a human service discipline.
  • Prior experience working in a human services setting.
  • Bilingual/bicultural background.
  • Lived experience of psychiatric conditions.

Responsibilities

  • Help new residents settle into the residence and support residents who have difficulty sleeping at night; encourage good sleep habits.
  • Implement treatment-plan interventions as directed by the Clinical Program Director.
  • Perform day-to-day assignments as directed by the Clinical Program Director.
  • Use recovery-oriented, person-centered, harm-reduction, trauma-informed, culturally competent, and strengths-based approaches.
  • Follow safety, maintenance, Human Rights, operational, and physical-site licensing policies and requirements.
  • Store, administer, document, and dispose of resident medications according to MAP requirements, funding-source regulations, and company policy, when applicable; teach residents medication management.
  • Create opportunities for residents to participate in the operation of the residence, including meal preparation and physical site maintenance.
  • Encourage social interaction among residents and foster a collaborative environment in which residents’ families, friends, and other important people are welcomed, respected, and valued; serve as a resource for neighbors.
  • Help residents prepare meals.
  • Participate in trainings and attend supervision and staff meetings as requested.
  • Assist with orienting new staff.
  • Complete required documentation and incident documentation as needed.
  • Contribute to program quality-improvement goals and objectives.
  • Help residents use crisis-intervention techniques when necessary and access on-call backup when needed.
  • Perform physical site maintenance according to the maintenance schedule.
  • Perform other related duties as assigned.

Benefits

  • Fully funded 401(a) employer-sponsored retirement plan requiring no employee contribution, plus an employee-funded 403(b) plan.
  • Medical, dental, and vision plans for employees scheduled to work 30 hours per week or more, with an employer contribution toward medical insurance.
  • Employer-paid life, accidental death and dismemberment, and long-term disability insurance.
  • Employer-paid short-term disability insurance for qualifying employees.
  • Flexible Spending Reimbursement Accounts for health and dependent care.
  • Voluntary term life, whole life, accident, critical illness, and hospital indemnity insurance.
  • Paid time off for employees scheduled to work 20 hours or more per week.
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