Residential Counselor / Direct Support Professional (Part Time)- Westbury

Mercy Haven•Town of North Hempstead, NY
•Onsite

About The Position

Mercy Haven is seeking a part-time Residential Counselor for its Westbury Community Residence Program. The role supports adults living with severe mental illness by helping them develop independent living skills and increase their self-sufficiency, self-esteem, and self-worth. The counselor provides hands-on training and assistance with activities of daily living, along with counseling, behavioral intervention, and crisis management. The position also involves supporting the day-to-day operation of the residence, coordinating with residents’ service providers, and advocating for residents’ needs.

Requirements

  • High school diploma or equivalent with related experience.
  • Valid New York State driver’s license in good standing.
  • Ability to sit, stand, stoop, squat, walk, and move intermittently during work hours.
  • Ability to push or pull 10–15 pounds daily and up to 50 pounds occasionally.

Nice To Haves

  • Bachelor’s degree in Human Services preferred.
  • Related experience working with people living with mental illness or other disabilities who need assistance with daily living is highly preferred.

Responsibilities

  • Participate in planning and evaluating individual service plans and monitor plan objectives.
  • Provide hands-on training and assist residents with activities of daily living, documenting interactions.
  • Accompany residents on recreational outings and travel-training exercises.
  • Provide counseling, behavioral intervention, and crisis management.
  • Assist with day-to-day management of the community residence.
  • Administer the residence in the absence of the Assistant Administrator.
  • Notify the Assistant Administrator or Residential Administrator of medical or psychiatric emergencies.
  • Provide transportation for shopping, medical appointments, and other needs.
  • Write daily progress notes about residents’ activities.
  • Monitor medication management.
  • Help maintain the cleanliness of the residence and staff office.
  • Advocate for residents’ benefits.
  • Teach residents skills needed to gain independence.
  • Coordinate staff contacts with local service providers to help residents access services and jointly plan for discharge.
  • Work with support services in the residents’ best interests.
  • Assist with or model techniques for maintaining a clean and healthy living environment.
  • Perform other related activities.

Benefits

  • Full benefits package, including medical insurance and company-paid single-coverage dental and vision insurance.
  • Health Reimbursement Account (HRA) for the medical plan.
  • Paid time off, including vacation and sick time.
  • Agency-paid basic life insurance.
  • Supplemental employee, spouse, and child life insurance policies.
  • Long-term disability insurance.
  • Short-term disability insurance.
  • 403(b) retirement savings plan.
  • Tuition reimbursement.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service