About The Position

Mercy Haven is seeking a full-time Residential Counselor for its Bay Shore Community Residence Program. The role supports adults living with severe mental illness by helping them develop independent living skills and increase their self-sufficiency, self-esteem, and self-worth. The counselor provides hands-on assistance with activities of daily living, counseling, behavioral intervention, and crisis management, while contributing to the day-to-day operation of the residence. The position is based at the Bay Shore Community Residence. Two schedules are listed: Sundays 1 p.m.–9 p.m., Mondays and Tuesdays 11 a.m.–9:30 p.m., and Wednesdays 9 a.m.–7:30 p.m.; or Wednesdays 11 a.m.–9 p.m., Thursdays 9 a.m.–7 p.m., and Fridays and Saturdays 12 p.m.–10 p.m. The role includes physical activity such as sitting, standing, stooping, squatting, walking, and intermittent movement during work hours, as well as pushing or pulling 10–15 pounds daily and up to 50 pounds occasionally.

Requirements

  • High school diploma or equivalent with related experience.
  • Valid New York State driver’s license in good standing.

Nice To Haves

  • Bachelor’s degree in Human Services preferred.
  • Related experience working with people living with mental illness or other disabilities that require assistance with day-to-day living is highly preferred.

Responsibilities

  • Participate in planning and evaluating individual service plans and monitor plan objectives.
  • Provide hands-on training and assistance with residents’ activities of daily living and document interactions.
  • Accompany residents on recreational outings and travel-training exercises.
  • Provide counseling, behavioral intervention, and crisis management.
  • Assist with the day-to-day management of the community residence.
  • Administer the residence in the absence of the Assistant Administrator.
  • Notify the Assistant Administrator or Residential Administrator of medical or psychiatric emergencies.
  • Provide transportation as needed for shopping, medical appointments, and other needs.
  • Write daily progress notes on residents’ activities.
  • Monitor medication management.
  • Contribute to the cleanliness of the residence and maintain the cleanliness of the staff office.
  • Advocate for residents’ benefits.
  • Teach residents skills needed to gain independence.
  • Coordinate staff contacts with local service providers to help residents access services and jointly plan for discharge.
  • Work with support services in the residents’ best interests.
  • Assist with or model techniques for maintaining a clean and healthy living environment.
  • Perform other related activities.

Benefits

  • Medical coverage.
  • Company-paid dental and vision coverage for single coverage.
  • Health Reimbursement Account (HRA) for the medical plan.
  • Paid time off, including vacation and sick time.
  • Agency-paid basic life insurance.
  • Supplemental employee, spouse, and child life insurance policies.
  • Long-term disability (LTD).
  • Short-term disability (STD).
  • 403(b) retirement savings.
  • Tuition reimbursement.
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