Residential Coordinator

Brightli • Kansas City, MO

22h • Onsite

About The Position

Are you a driven leader passionate about behavioral health, youth services, and creating life-changing outcomes? Join our compassionate and collaborative team as a Residential Coordinator, where you will play a vital role in shaping a safe, structured, and therapeutic environment for youth in recovery. This position offers the opportunity to lead and mentor staff, contribute to program development, strengthen treatment outcomes, and make a lasting impact in mental health and substance use treatment. If you are a strong communicator, natural leader, and dedicated to helping others succeed, this is the role for you. In this role, you will oversee the daily operations of a residential program, supervise Behavioral Health Technicians (BHTs), and ensure that client care meets the highest standards of safety, compliance, and effectiveness. You will coordinate staffing, support training initiatives, monitor program activities, and collaborate with clinical teams to ensure continuity of care. Your leadership will directly influence both staff performance and the overall success of the youth recovery program.

Requirements

• Bachelor’s degree in Social Work, Counseling, Psychology, Psychiatric Nursing, or a closely related human services field required OR High School diploma or equivalent with a minimum of two (2) years of experience in mental health or substance use treatment required
• Minimum of one (1) year of supervisory experience required
• Valid driver’s license, acceptable driving record, and current auto insurance required
• Ability to pass background checks including criminal, driving, abuse/neglect, and fingerprint screening
• Strong knowledge of behavioral health, substance use disorder treatment, and youth residential programming
• Excellent leadership, communication, and team-building skills in a healthcare or human services environment
• Ability to manage schedules, staffing needs, and operational workflows effectively
• Strong documentation and organizational skills with attention to detail
• Ability to adapt to changing priorities and support continuous improvement initiatives
• Must attain required certifications and trainings within designated timeframes (CPI, medication administration, etc.)

Nice To Haves

• Experience with CARF accreditation standards and regulatory compliance preferred

Responsibilities

• Lead and supervise Behavioral Health Technicians (BHTs) to ensure high-quality care in a residential treatment setting
• Oversee daily program operations, ensuring youth clients follow structured routines, safety protocols, and therapeutic expectations
• Recruit, interview, hire, and train staff while developing individualized training and development plans
• Coordinate staff schedules and ensure adequate coverage to meet program and contractual requirements
• Monitor staff performance through observation, coaching, and video review to ensure appropriate client interactions
• Facilitate staff meetings, trainings, and ongoing supervision sessions while maintaining required documentation
• Collaborate with clinical teams during treatment team meetings to support care coordination and program outcomes
• Ensure compliance with CARF standards, state regulations, and company policies related to behavioral health and substance abuse treatment
• Oversee medication management processes, UA procedures, and documentation standards within the program
• Support and reinforce a therapeutic, safe, and structured environment for youth in recovery

Benefits

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level