Residential Coordinator - Fontaine Inn (JR 5868)
About The Position
PATH is seeking a Residential Coordinator to join its Interim Housing Services team at the Fontaine Inn in San Jose, California. The role is responsible for the safety and basic needs of interim housing guests and provides care and assistance while promoting program guidelines to maintain a safe, stable, hospitable, and inclusive setting. The coordinator also supports site operations, including meal preparation, phone coverage, and general facility needs. The position works with guests, case managers, and the operations team to support participant goals, provide crisis intervention, connect guests with services and resources, and maintain a clean and safe facility. The schedule is Sunday through Thursday, 1:00 p.m. to 9:30 p.m. Driving is required. This is a full-time, non-exempt position.
Requirements
- All levels of experience and education are welcome.
- Must have employment eligibility verification and be authorized to work for any employer in the United States; PATH cannot sponsor employment visas.
- Must have or be willing and able to obtain CPR/First Aid training.
- Must successfully complete a tuberculosis test, background screening, and drug test as a condition of hire.
- Must have reliable transportation and a valid driver’s license.
- Must provide proof of insurance and ownership for personal vehicles used during work duties and qualify for PATH’s insurance coverage.
- Must perform regular and customary work within California.
- Applicants currently receiving PATH services or who received services within the past two years are ineligible for employment.
- Demonstrate analytical skills and attention to detail, collaboration and teamwork, clear verbal and written communication, creativity and initiative, critical thinking and problem-solving, and ethical conduct and professional boundaries.
Responsibilities
- Complete progress notes for each face-to-face or telephone contact with participants or collateral contacts by the end of each shift.
- Provide facility tours to guests and new program participants.
- Support case managers and program participants in pursuing guest goals established in individualized service plans.
- Monitor and maintain interim housing floors, including keeping participant spaces organized and clean and providing hygiene supplies.
- Collaborate with case management and operations staff to keep the facility clean and safe.
- Provide crisis intervention that supports participants’ independent problem-solving, coping skills, and self-care.
- Use evidence-based practices such as intensive case management, Motivational Interviewing, and Harm Reduction in service delivery.
- Use lived experience to build rapport and encourage engagement in services.
- Provide guests with information, referrals, service linkages, and advocacy for identified needs.
- Develop and use community resources to connect participants with services.
- Promote and follow the values, guidelines, and rules of the interim housing setting.
- Monitor phone lines and respond to inquiries.
- Provide high-quality customer service to participants.
- Assist with meal preparation, answering phones, and general facility needs as required.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Vacation time
- Sick time
- Paid holidays
- Retirement plan
- Scheduling options
- Opportunities for professional growth
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
