Project Manager / Residential Comfort Advisor – HVAC, Generator & Electrical Sales

Heartland Home ServicesGrandville, MI
$90,000 - $200,000Remote

About The Position

Vredevoogd is a leading HVAC, plumbing, electrical, and generator service provider committed to delivering exceptional service to homeowners. We are seeking an experienced, customer-focused Residential Comfort Advisor / Project Manager to join our growing team, providing homeowners with customized HVAC, generator, and electrical solutions. This is a consultative, in-home sales position focused on understanding each customer's needs, evaluating their home, and recommending the right solutions for comfort, efficiency, safety, and reliability. The ideal candidate is a strong communicator who can build trust with homeowners, confidently guide them through their options, and ensure a smooth transition from the initial consultation through installation.

Requirements

  • Minimum 1 year of sales experience required.
  • Strong consultative selling, communication, and customer service skills.
  • Ability to build rapport, identify customer needs, and confidently present solutions.
  • Strong organization, follow-up, and time-management skills.
  • Comfortable using computers, mobile devices, CRM/service software, and other sales technology.
  • Valid driver's license with an acceptable driving record.
  • Ability to successfully complete a pre-employment background check.
  • High school diploma or GED required.

Nice To Haves

  • In-home sales, HVAC, generator, electrical, or home improvement experience preferred.
  • Bachelor's degree preferred.

Responsibilities

  • Meet with homeowners to understand their needs and recommend customized HVAC, generator, and electrical solutions.
  • Educate customers on equipment options, features, benefits, warranties, financing, rebates, and available incentives.
  • Perform thorough in-home evaluations, including taking accurate measurements, photos, and gathering the information needed to properly scope each project.
  • Prepare and present professional proposals using approved company sales processes and presentations.
  • Complete sales, financing, and project documentation accurately and in a timely manner.
  • Maintain strong communication with customers throughout the sales process and ensure a smooth handoff to installation and operations teams.
  • Coordinate with HVAC, generator, electrical, and installation teams to ensure sold projects are accurately scoped and prepared for installation.
  • Follow up on open proposals, customer questions, and sales opportunities.
  • Maintain accurate customer and project information within company systems.
  • Stay current on products, equipment, financing programs, rebates, manufacturer updates, and industry trends.
  • Represent Vredevoogd professionally and provide an exceptional customer experience at every interaction.

Benefits

  • Health, dental, and vision insurance
  • Short-term and long-term disability insurance
  • AD&D and life insurance options
  • 401(k) with company match
  • Paid holidays and vacation time
  • Ongoing continuing education and training opportunities
  • Company-provided vehicle and fuel card
  • Company-provided and professionally laundered uniforms
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