Part-Time Residential Client Advocate

Mission Services of Hamilton•Hamilton, ON

10h•CA$0 - CA$23•Onsite

About The Position

The Residential Client Advocate will use a client-centered approach to support women-identified individuals and their dependents who are experiencing abuse and/or homelessness while offering a safe space for individuals residing in the Women’s Shelter during this process. The Residential Client Advocate will provide service from a trauma-informed, anti racism anti oppression lens, while respecting each woman’s self-determination and personal decision making.

Requirements

SUCCESSFUL CANDIDATES WILL HOLD AT MINIMUM A DIPLOMA IN SOCIAL SERVICE WORK. A DIPLOMA IN ASSAULTED WOMEN AND CHILDREN COUNSELLOR/ADVOCATE, OR DEGREE IN SOCIAL WORK, IS PREFERRED
Minimum two (2) years of work experience in fields of gender-based violence, child abuse, mental health, concurrent disorders, counselling and other social services supporting vulnerable women; two- four (2-4) years of experience is preferred
Demonstrated understanding of gender-based violence, child abuse, mental health disorders, addiction, poverty and homelessness
Demonstrated understanding of working from an intersectional feminist lens
Demonstrated ability to provide person-centered, trauma-informed and anti racism anti oppression services and supports to women and children with diverse experiences and identities
Excellent counselling, crisis intervention, organizational and interpersonal skills
Ability to work under pressure and in crisis situations
Confident decision maker and enthusiastic team player
Committed to upholding the organization’s mission, values and standards
Police Vulnerable Sector Check
Two-Step Tuberculosis Skin Test

Nice To Haves

A DIPLOMA IN ASSAULTED WOMEN AND CHILDREN COUNSELLOR/ADVOCATE, OR DEGREE IN SOCIAL WORK, IS PREFERRED
Fluency in French is an asset

Responsibilities

Provide direct service to women and their dependents, including but not limited to, conducting safety planning and risk management, completing assessments and admits, offering housing information and completing housing applications, offering referrals, participating in conflict resolution and offering crisis intervention by phone and through web and text-based service
Engage with service users in all areas of the women’s shelter
Participate in developing and delivering on site groups and activities for women
Ensure the overall management, safety and security of the women’s shelter is maintained
Keep systematic records using automated case management software and in-house tools such as log books and report templates
Assist in the training and supervision of students and volunteers within the Violence Against Women’s Services Department
Understand and follow protocols with community partners such as Hamilton Police Services, Children’s Aid Society and School board
Participate in regularly scheduled staff meetings and training
Work safely, identify any health and safety concerns and report to management, and follow Mission Services workplace health and safety policies and procedures at all times
Ensure that service users have access to participate in barrier-free services, assist and empower each service user to become more independent
Adhere to a strict confidentiality policy
Other duties as required to ensure the continuation of service to residents