Residential Behavioral Health Specialist 1

Southeastern Integrated Care LLC • Parkton, NC

5d

About The Position

The Residential Behavioral Health Specialist I provides functional milieu engagement, recovery support, life-skills coaching, safety rounds, and incident reporting in a residential substance use disorder (SUD) and mental health (MH) program. The role co-facilitates structured activities, documents objective observations in the electronic medical record (EMR), and escalates clinical concerns to AP/QP/LP staff.

The specialist supports residents with activities of daily living and independent living skills, helps prepare them for transportation and appointments, and communicates objective observations during shift handoffs. The role also carries out access control and safety checks, responds to risks and emergencies according to training and program procedures, and maintains confidentiality and documentation compliance.

Requirements

• High school diploma or GED.
• At least 21 years of age.
• Valid driver’s license and acceptable driving record.
• Ability to work varied shifts.
• Strong verbal de-escalation, customer service, and milieu engagement skills.
• Complete or obtain training in Nonviolent Crisis Intervention (CPI/NCI) and de-escalation; CPR/First Aid; Blood-borne Pathogens; Infection Control; HIPAA/Client Rights; Incident Reporting; and Workplace Violence Prevention.
• Obtain IAHSS Basic (unarmed healthcare security) within 90 days of hire.

Nice To Haves

• Experience in residential, SUD, or MH settings is preferred.

Responsibilities

• Conduct access control, safety rounds, and hazard checks, and promptly escalate risks or emergencies to supervisory staff.
• Use de-escalation and crisis techniques according to training; complete incident reports and follow chain-of-custody procedures when applicable.
• Coach residents in activities of daily living and independent living skills, including hygiene, room care, meal preparation, time management, budgeting, and transportation readiness.
• Co-facilitate non-clinical groups and recovery-focused activities using approved materials.
• Support transportation readiness and accompany residents to appointments or activities as assigned.
• Participate in shift handoffs and communicate objective observations to the treatment team.
• Complete objective, behavior-based EMR notes within required timelines, generally within 24 hours for billable encounters.
• Maintain confidentiality under HIPAA, 42 CFR Part 2, and program policy.
• Document incidents immediately according to incident reporting policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED