Residential Assistant - Evening Shift (3pm to 12am)

Economic Mobility Pathways, IncBoston, MA
$21 - $23Onsite

About The Position

As a Residential Assistant, also known as a Residential Mentor internally, you'll make a meaningful impact each day by helping ensure the smooth and supportive operation of our shelter. As a Residential Assistant, you’ll be a vital part of a dedicated team working to create a safe, welcoming, and organized environment for all residents. This role focuses on facility operations and support rather than managing individual participant caseloads. Your contributions will help foster a community-centered atmosphere where residents can thrive.

Requirements

  • A strong passion for working with diverse populations, including those experiencing homelessness, domestic violence, substance abuse, or mental health challenges.
  • Excellent emotional intelligence and the ability to remain composed in high-pressure situations.
  • Outstanding written and verbal communication skills.
  • Sharp problem-solving skills, keen observation, and sound judgment in decision-making.

Nice To Haves

  • Bilingual Skills: Fluency in Haitian Creole or Spanish preferred
  • An Associate’s Degree in human services, child welfare, hospitality, or a related field is a plus.

Responsibilities

  • Maintain daily shelter functions including logging attendance, preparing rooms for residents, and supporting general facility procedures.
  • Assist with heating and setting out pre-prepared meals (no full cooking required), and help maintain a clean, hygienic, and comfortable living space.
  • Help create a positive and functional shelter environment by responding to general resident needs and ensuring the smooth flow of daily activities.
  • Partner with Program Mentors to support participants with tasks such as completing housing applications and accessing resources.
  • Contribute to a supportive and inclusive environment by participating in community meetings and occasionally leading or assisting with mini-workshops for residents.

Benefits

  • Tuition assistance
  • retirement planning
  • competitive healthcare benefits
  • person-centered professional development
  • Mobility Mentoring training for all mentors
  • tuition reimbursement
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