Residential Assistant - Safe House

CORA•San Mateo, CA

6h•$25 - $26•Onsite

About The Position

Community Overcoming Relationship Abuse (CORA) is the only agency in San Mateo County providing crisis intervention and supportive services to survivors of domestic violence and their children. CORA seeks a Residential Assistant to support with daily maintenance and upkeep of its safe house, provide crisis intervention, needs assessments, case management, and community activities to emergency safe house residents. The Residential Assistant ensures the daily operations, safety, and overall functioning of CORA’s confidential safe house facility. Services are voluntary and include weekly community activities and programming, needs assessments, safety planning, peer counseling, case management, and group facilitation. All services are provided within the context of a trauma-informed approach and in conjunction with community partners and other CORA departments. This position requires onsite presence and support to residents at the safe houses which have various locations within San Mateo County.

Requirements

BA degree in social work, psychology, counseling, or related field; or an equivalent combination of education and experience in the provision of social services.
Bilingual English/Spanish preferred.
Experience working with survivors of domestic violence preferred, including completion of 40-hour domestic violence training. Candidates who have not completed the training will be required to do so.
Ability to provide culturally competent services and work with a diverse staff and clientele in an empathetic and non-judgmental manner.
Must demonstrate acceptable level of maturity, emotional stability, and sound judgment to provide effective services to diverse populations.
Excellent interpersonal skills and ability to function as a part of a team and work in collaboration with outside agencies.
Familiarity with community-based services in San Mateo County
Ability to integrate feedback and utilize supervision.
Excellent interpersonal skills and ability to function as a part of a team and work in collaboration with outside agencies.
Valid CA driver’s license, access to reliable transportation, and insurance preferred.
Background check, including fingerprinting clearance from the Department of Justice; Demonstrate eligibility to work in the United States.
Familiarity with community-based services in San Mateo County preferred.
Background check, including fingerprinting clearance from the Department of Justice; Demonstrate eligibility to work in the United States.

Nice To Haves

Bilingual English/Spanish
Experience working with survivors of domestic violence
Completion of 40-hour domestic violence training
Valid CA driver’s license, access to reliable transportation, and insurance

Responsibilities

Facilitate resident activities, support groups, weekly community meetings, and other educational workshops.
Monitor and enforce residential guidelines to maintain the confidentiality, safety, and security of the site.
Provide accompaniment and/or transportation to client appointments, as needed.
Responsible for inventory and maintenance of CORA’s food pantry, client supply closet, and other various supply spaces.
Maintain safety and cleanliness of the site, including room turnover, general housekeeping duties, and office cleanliness and report any facility/ maintenance issues to the facilities team.
Knowledge of safety and emergency procedures as outlined in agency emergency procedures and/or program-specific protocol.
Provide crisis intervention, needs assessments, safety planning, conflict resolution support, mobile advocacy, and de-escalation intervention for residents on-site.
Schedule, screen, and perform intake and assessments for new residents entering the safe house facility.
Provide supportive counseling, education, and information regarding appropriate internal and external referrals to safe house residents.
Provide targeted case management and advocacy support to a caseload of residents and/or families.
Develop individualized short-term service plan goals with safe house residents.
Complete required documentation and enter data into client database in an accurate and timely manner.
Maintain up to date client files, records, and reports, in accordance with program standards.
Support interdepartmental communication and monitor and manage program waitlist.
Assist in compiling program statistics, maintenance of filing systems, and development/implementation of new protocols and procedures.
Train, supervise, and schedule volunteers to support service delivery.
Participate in training as recommended by supervisor.
Attend supervision, departmental, and agency staff meetings as assigned.
Other duties as assigned by supervisor.