Residential Assistant Program Manager (L)

Triangle•Malden, MA

1d•Onsite

About The Position

The Residential Assistant Program Manager plays a crucial role in supporting individuals within the residential services program. This position involves assisting individuals with various aspects of their lives, including problem-solving, personal care, medical care, socialization, and leisure activities. The role also entails significant administrative and supervisory responsibilities, such as staff scheduling, documentation, appointment coordination, and ensuring compliance with regulations. The Assistant Program Manager works closely with the Program Manager to ensure the smooth operation of the residence and the well-being of its residents.

Requirements

At Least 3 Years of experience and knowledge of Residential Program Management
Bachelor's degree in social work or related field.
4-7 years' experience working in for a social services or related organization.
MA Driver's License (and reliable car)
Medication Administration Certification
CPR and First Aid
Human Rights Officer training.
Ability to read, analyze, and interpret documents.
Ability to respond to common inquiries or complaints from regulatory agencies, or family members.

Nice To Haves

On-the-job training may be provided in some of these areas.

Responsibilities

Support individuals as needed or directed in problem solving, personal care, medical care, socialization, and leisure activities.
As assigned by the program manager, schedule staff coverage of all shifts by appropriate, well-trained staff.
Document staff meeting minutes.
Ensure all necessary medical and psychiatric appointments are scheduled and attended.
Plan/transport/accompany individuals to appointment or assignment of staff to accompany individual.
Ensure medical notes are written and follow up is as ordered by doctor.
Ensure medication is handled and administered by certified staff in keeping with DDS/DPH Medication Admiration Program guidelines.
Ensure medication is ordered, tracked, and stored as regulations require oversight of medication closet.
Monthly review all Medication Treatment Forms to ensure that they are valid and updated as needed.
Confer with Program Manager for advice, support and resolve problems.
Print monthly documentation including, but not limited to, behavior data collection sheets, daily progress notes, task analysis forms and any other pertinent forms.
Assist in the development and implementation of behavior support plans.
Work with staff/individuals to promote growth in each of the QUEST quality of life areas (i.e., Individual control, respect and dignity, relationships, community memberships, personal growth & accomplishments, personal wellbeing, and community integration).
Know and adhere to all safety policies and emergency procedures.
Know basic emergency facts regarding all individuals living at the residence.
Monitor individual funds and review the financial transaction records.
Knowledge of budget. Shop for household supplies within the existing budget.
Monitor individual funds and review the financial transaction records, which include but are not limited to weekly audits as well as an end of month audit.
Ensure the residence is maintained in a safe and clean manner.
Maintain Triangle property in good and sanitary conditions. Inform the Program Manager of any maintenance issues.
Assist with new program development.
Attend training as directed by the program manager.
Assume additional duties assigned by the program manager.