Client Care Worker/Residential Aide

Volunteers of America - Greater New York, Inc.•New York, NY

22h•Onsite

About The Position

The Residential Aide meets the needs of the program clients and promotes client participation in services leading to successful graduation to independent living. Residential Aides perform a wide variety of tasks including overseeing program operations, protecting client rights, promoting client and co-worker safety, transporting clients as needed and ensuring client adherence to rules and program activities. Jamaica Women’s Employment Shelter is a transitional shelter for women who are experiencing homelessness and are employed or deemed employable, and; referred by the New York City Department of Homeless Services (DHS).

Requirements

High school diploma or GED preferred
One-year relevant experience
Clean and valid driver’s license preferred

Responsibilities

Supervise client participation in daily program activities, monitor observance of client’s rights and client adherence to program rules and routines.
Escort clients to appointments, manage bed assignments, collect census data, distribute client linens and supplies.
Maintain knowledge of service models. Communicate with case management staff and perform assigned tasks related to model service delivery.
Make scheduled rounds of assigned areas to safeguard clients and property and promote appropriate behavior.
Provide emergency response including crisis management, first aid, CPR, and fire response as needed.
Report any instances of violations of client rights, incidents involving clients’ non-compliance of rules and regulations and any criminal activity promptly to the supervisor.
Complete Incident Reports as outlined by the Program Manual and Funder guidelines.
Drive agency vehicles to transport clients, staff, and materials, if assigned.