Residential Advocate - Grave Shift - Doreen's Place

TRANSITION PROJECTS INC•Portland, OR
•$25 - $25•Onsite

About The Position

The Residential Advocate provides advocacy, information, and referral services to participants staying in emergency shelters and oversees the shelter facility in accordance with Transition Projects’ mission, values, policies, and procedures. The role actively participates in shelter processes and works as part of a team to provide services to participants. The position is based at Doreen’s Place Shelter in Portland, Oregon, and reports to the Shelter Manager. It is full-time, benefit-eligible, non-exempt, and union represented. The schedule is Friday and Saturday from 11:30 p.m. to 7:30 a.m. and Monday and Tuesday from 12:00 a.m. to 8:00 a.m. (32 hours per week). Pay is $25.00 per hour, with a $1.00-per-hour grave-shift differential and a possible 5% language differential, if applicable. The advocate supervises shelter activities to promote participant safety, provides crisis intervention and problem-solving support, maintains accurate records, and coordinates with agency staff. Duties also include maintaining facility cleanliness and upkeep, following emergency and agency procedures, supervising participant chores, and performing urinalysis and breathalyzer tests when requested. Employees must obtain First Aid/CPR/AED certification and complete Bloodborne Pathogens and Narcan training within 30 days of hire, with the required subsequent retesting. The position may involve reassignment to another location during a shift to provide staffing coverage; transportation will be provided or reimbursed as necessary.

Requirements

  • At least 2 years of consistent work experience in any field; equivalent educational qualifications may be considered instead of work experience.
  • Demonstrated understanding of issues surrounding homelessness, chemical dependency, domestic violence, and sexual assault.
  • Demonstrated ability to work independently.
  • Ability to assess situations appropriately and take corrective action as necessary.
  • Knowledge of services available to low-income and homeless people in Multnomah County through Transition Projects and other agencies, or demonstrated ability to acquire that knowledge.
  • Demonstrated ability to provide crisis intervention and follow procedures in crisis situations.
  • Written and verbal communication skills.
  • Good computer skills and ability to use a web-based data collection program.
  • Ability to obtain First Aid/CPR/AED certification within 30 days of hire and maintain it through biannual retesting.
  • Ability to complete Bloodborne Pathogens and Narcan training within 30 days of hire and maintain the required annual retesting.
  • Hearing and vision adequate for interacting with participants, staff, and the public; hearing adequate for telephone work; and vision adequate for close work.
  • Hand and finger dexterity adequate to operate standard office equipment.
  • Ability to walk, bend, stand, sit, reach, stoop, pull, squat, kneel, and climb stairs and ladders.
  • Ability to sit at a desk completing paperwork and working on a computer for lengthy periods.
  • Ability to perform CPR and other emergency life-saving care with teammates until emergency responders arrive.
  • Ability to lift 50 pounds.
  • Ability to work in environments that may include exposure to animals or pets and bloodborne pathogens or other infectious materials; safety protocols and appropriate protective equipment are provided.

Nice To Haves

  • Bilingual English/Spanish skills are preferred.

Responsibilities

  • Supervise shelter activities to ensure the safety of participants.
  • Maintain working knowledge of agency programs, services, and community resources.
  • Provide advocacy, information, and referral services to participants.
  • Maintain facility cleanliness, sanitation, and upkeep, including minor maintenance and cleanup duties as needed or requested.
  • Facilitate problem solving and provide crisis intervention services.
  • Know and follow program, agency, and building policies and procedures, including emergency and critical-incident procedures.
  • Maintain accurate logs, shift reports, and participant records, manually and through a web-based program.
  • Maintain confidentiality of participants, staff, and the agency.
  • Coordinate with agency staff to ensure consistent delivery of services.
  • Attend agency and program staff meetings.
  • Supervise participant chore assignments.
  • Perform urinalysis and breathalyzer testing on participants when requested.
  • Rotate through assigned post positions, if applicable.
  • Work at a temporarily reassigned location during a shift when needed for staffing coverage.
  • Perform other duties as assigned.
  • Obtain First Aid/CPR/AED certification within 30 days of hire and complete biannual retesting throughout employment.
  • Complete Bloodborne Pathogens and Narcan training within 30 days of hire and annual retesting throughout employment.
  • Demonstrate reliability by working scheduled hours, arriving and leaving on time, and taking breaks within expected time frames.
  • Interact respectfully and effectively with people of differing backgrounds, beliefs, and perspectives.

Benefits

  • Benefit eligible.
  • A $1.00-per-hour grave-shift differential.
  • Possible 5% language differential, if applicable.
  • Hepatitis B vaccination offered at no cost.
  • Transportation provided or reimbursed as necessary when working at a temporarily reassigned location.
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