Residential Advisor

Serrato Corporation • McKinney, TX

2d

About The Position

The Residential Advisor provides paraprofessional student support and performance duties to help ensure the orderly operation of the dormitory program. The role supervises students and helps maintain a safe, secure, clean, and orderly environment. Because the center operates 24/7, the Residential Advisor must be available to work any shift and day of the week.

The position supports students’ personal and career development through guidance, motivation, dormitory programs, meetings, and reinforcement of Career Success Standards. It also coordinates with students’ counselors, instructors, and other staff; maintains required records; transports students to activities as needed; and follows applicable center, company, and Department of Labor requirements.

A high school diploma or equivalent and at least one year of experience working with youth or related experience and/or training are required. An associate degree in a human services field is preferred. A valid state driver’s license is required.

Requirements

• High school diploma or equivalent.
• At least one year of experience working with youth or related experience and/or training.
• Valid state driver’s license.
• Proficiency with Microsoft Office applications, including Word, PowerPoint, Outlook, and Excel.
• Computer literacy, including basic computer functions, email, internet, and basic programs such as Adobe Acrobat.
• Ability to provide guidance and support to students.
• Strong interpersonal and communication skills.
• Knowledge of residential living and dormitory procedures and practices.
• Availability to work any shift and day of the week due to the 24/7 operation.

Nice To Haves

• Associate degree in a human services field such as Social Work, Psychology, Sociology, Counseling, or a related field.

Responsibilities

• Schedule and supervise clean-up, submit repair requests, and help ensure orderly, clean living conditions.
• Supervise the cafeteria, laundry, special activities on and off center, and other assigned areas.
• Identify and assist students with special problems and conduct dormitory meetings.
• Maintain communication with students’ counselors, instructors, and other staff members.
• Attend staff in-service training and other training or meetings as directed.
• Build fair and impartial working relationships with students and motivate them toward their goals.
• Initiate and direct dormitory programs using center services and activities to benefit students.
• Follow all non-health standing orders.
• Transport students to activities and events as needed.
• Maintain an environment where students and staff feel safe and secure.
• Maintain authorized logbooks documenting shift activity and ensure case notes and other CIS entries are accurate and up to date.
• Secure and log students’ personal property when a student is absent for 24 hours.
• Submit timesheets according to the Residential Living Supervisor’s direction.
• Assist and train student leaders according to center policy.
• Participate in intramural programs and ensure students meet their evening schedule.
• Support center safety and security; ensure buildings are secure and clean; and conduct periodic checks while maintaining order and discipline in the assigned dorm.
• Work toward center performance goals and follow the CDSS plan and Code of Conduct system daily.
• Comply with DOL guidelines, OFCCP regulations, the Quality Assurance Plan (QAP), Serrato policies and procedures, Job Corps notices and bulletins, and center policies and procedures.
• Follow property control policies and procedures, maintain good housekeeping, and comply with safety practices.
• Model, mentor, and monitor appropriate Career Success Standards and reinforce students’ employability.
• Participate in PRH-mandated staff training.
• Perform other duties as assigned.

Benefits

• Paid short-term and long-term disability and basic life insurance.
• Health care insurance available, including medical, dental, vision, critical illness, accident, HSA, and FSA.
• Paid holidays.
• Paid time off.
• 401(k) retirement plan with company match.
• Tuition reimbursement.
• Employee Assistance Counseling Service Programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED