Resident Technician (Fond du Lac, WI)
About The Position
The Resident Technician independently performs comprehensive maintenance, diagnostics, and repair services on RION Equipment products at customer sites or in field environments. The work includes removing, installing, disassembling, assembling, and conducting failure analysis on systems such as engines, attachments, electrical components, hydraulics, transmissions, power trains, brakes, steering, and electronic or computer applications. The position also builds and maintains customer relationships through professional, responsive service that fosters trust, retention, and loyalty. The position is located in Fond du Lac, Wisconsin.
Requirements
- Ability to independently perform maintenance, diagnostics, and repairs on equipment systems.
- Ability to read and interpret electrical and hydraulic schematics.
- Ability to troubleshoot and repair major equipment systems.
- Valid driver’s license.
Responsibilities
- Read and interpret electrical and hydraulic schematics.
- Diagnose and repair electrical, hydraulic, mechanical, LP, power steering, transmission, and engine systems.
- Troubleshoot truck components and independently perform engine tune-ups.
- Complete preventive maintenance and complex electrical repairs on IC and electric trucks.
- Prepare for daily operations by reviewing schedules and checking tools and supplies.
- Properly use and maintain special and standard tools.
- Verify warranties and manage parts returns.
- Conduct failure analysis across major equipment systems.
- Operate the service van safely in field roles and follow safety protocols.
- Mentor apprentice mechanics and participate in ongoing training.
- Provide excellent customer service and accurately order replacement parts.
- Maintain a valid driver’s license.
- Follow contamination control, HAZMAT, MSHA/OSHA, and company safety standards.
- Complete required documentation and reports daily.
- Provide repair quotes and assist with parts handling as needed.
- Stay current on RION Equipment products through training and development.
Benefits
- Medical insurance and FSA/HSA plans
- Dental insurance
- Vision insurance
- Paid vacation
- Paid holidays
- Company-paid basic life insurance
- Supplemental term life insurance
- 401(k) with match
- Tuition reimbursement
- In-house training department
- Paid military leave
- Short- and long-term disability
- Safety glasses
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
