Resident Support PT Swing

Friends of Switchpoint Inc•West Valley City, UT

4d•Onsite

About The Position

Join Switchpoint as a Resident Support Staff member and make a meaningful impact in the lives of individuals, families, and veterans experiencing homelessness. In this hands-on role, you'll provide compassionate support, assist with client admissions, promote a safe and welcoming environment, coordinate daily activities, and help residents access the resources they need to succeed. We're seeking an energetic, dependable team player who is passionate about serving others and committed to helping people move toward stability and self-sufficiency.

Requirements

Energetic, dependable team player
Passionate about serving others
Committed to helping people move toward stability and self-sufficiency

Responsibilities

Understand and implement Switchpoint’s mission and values and adhere to all policies and procedures
Provide exceptional customer service to all guests of the facility
Keep a daily log of all occurrences within the facility for each shift
Make notes of any special requirements and needs that residents may have (special diets, ADA accommodations, etc.) And coordinate with management to facilitate those needs.
Update maintenance log with maintenance requests
Arrange transportation for residents in shuttle vans
Actively listen to the needs of the residents and act to meet those needs appropriately.
Report any resident concerns to case management and management.
Simple cleaning (public bathrooms, sweeping, mopping, etc.)
Assist with convenience store transactions
Monitor cameras and log activity
Complete perimeter checks around the building and walk-throughs in the building to ensure the safety and security of residents. Log and document any concerns.
Handle security issues/complaints by involving either non-emergency dispatch or 911 for emergency services