Resident Support Technician - Addiction Treatment Center

Passages•Port Hueneme, CA

7d•$23 - $23•Onsite

About The Position

Join the team at Passages, rated the #1 Rehab in the World by Healthcare Global! Passages offers the most exclusive holistic, Non-12 Step drug and alcohol addiction program available today. Our caring and passionate team at Passages has successfully helped thousands of people struggling with drug and alcohol dependency. We are seeking a Resident Support Technician to be the primary contact for residents, ensuring their safety and compliance with the program. This role is an excellent opportunity, particularly for individuals seeking healthcare experience.

Requirements

High School Diploma or GED equivalent required
Current, valid California Driver License with a good driving record (per company discretion)
Regular driving of company vehicles.
Regular local travel among company locations.
Must fulfill pre-employment conditions: tuberculosis screening (annually thereafter), background check (including criminal and driving record check), drug screening, and reference checks.
Ongoing monitoring and screenings during employment in accordance with the law and company policy.
Good written and verbal communication skills
Skills in time management and crisis intervention
Basic knowledge of chemical dependency and psychological disorders
Ability to summarize pertinent clinical information via written documentation
Must be able to address and prioritize multiple task demands within established time frames
Must be flexible in work hours in order to meet facility needs
Must maintain self-control in volatile or hostile situations, such as when verbally or physically confronted
Must be able to set therapeutic limits and maintain therapeutic distance with clients and maintain therapeutic boundaries with clients during treatment and after discharge
Able to maintain confidentiality
Exceptional customer service skills
Basic computer skills including Word and Outlook
Current CPR / 1st Aid certification required
Current, valid California Driver License with good driving record (in sole discretion of company) required

Nice To Haves

Associates or Bachelors degree preferred
Knowledge of HIPAA preferred
Experience dealing with patients or clients in a hospital or mental healthcare facility preferred
Associates or Bachelors degree preferred
Experience in a chemical dependency setting preferred
Experience dealing with patients or clients in a hospital or mental healthcare facility preferred

Responsibilities

Assisting in the intake process, handling incoming calls, room changes, and passes.
Assisting residents with daily schedules and activities.
Monitoring resident detoxification process by regularly checking on residents according to assigned intervals.
Conducting bag searches, random searches, and collecting UDS (Urine Drug Screens) from residents as directed.
Ensuring resident compliance with facility rules and guidelines.