Resident Support Staff

Sound • Tukwila, WA

5d • Onsite

About The Position

Sound is seeking a Resident Specialist to work with adult clients who have a chronic mental illness at The Willows Apartments in Burien, WA. This role involves supporting clients and providing direct therapeutic services. The Specialist will also assist adults who require additional supervision to avoid hospitalization or to maintain success in their home, school, or social activities. Services are provided on-site at The Willows during scheduled work hours. The schedule is Saturdays and Sundays from 8:00 PM to 6:00 AM (overnight).

Requirements

• High school diploma or general education degree (GED) required.
• Must be able to obtain a Washington State Agency Affiliated Counselor credential within the first 60 days of hire.
• Must be willing to complete First Aid/CPR training.
• Washington State driver's license and insurable driving record required.
• Must successfully pass criminal background checks.
• Strong commitment to working with individuals with a mental illness/personal care need.
• Excellent communication skills, both written and verbal.
• Good problem-solving skills.
• Willingness to be flexible and work varied hours.
• Willingness to work as a team.
• Ability to learn new tasks and skills quickly.
• Ability to prioritize and manage multiple tasks effectively.
• Ability to work independently and be a self-starter.
• Ability to manage crisis effectively.

Nice To Haves

• Minimum 2 years' experience in human services or with special needs population preferred.

Responsibilities

• Perform safety and security checks of entries, households, and common areas every two hours.
• Monitor guest visiting in the common areas.
• Provide telephone assistance (police, fire, aid) to residents if indicated to ensure safety.
• Performs administrative tasks as assigned.
• Handles all consumer information and clinic activities in a confidential manner in keeping with agency policies.
• Keeps supervisors informed of daily activities and any potential problems in a timely manner.
• Follows all of the agency's safety procedures.
• Adhering to the policies and procedures of the agency.
• Perform other duties assigned.
• Understand recovery concepts in behavioral health.
• Light housekeeping.
• Apply recovery concepts, as appropriate to my work at Sound.
• Synthesize and demonstrate recovery concepts in my work at Sound.

Benefits

• Retirement Plan: Sound contributes 3% to team member’s plan; team member is 100% vested.
• Retirement Plan - 401(k) Plan, pre-tax and/or Roth: team member may contribute to their own plan.
• EAP: Employee Assistance Plan.
• Paid Sick Leave: depending on hours worked.
• Training: free in-house professional training.
• Parking: free at all Sound sites

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED