Resident Support Staff

Pathways Vermont • Burlington, VT

1d • Onsite

About The Position

Pathways Vermont is a dynamic nonprofit agency committed to permanently ending homelessness and offering innovative mental health alternatives throughout Vermont. Soteria Vermont is a five-bed hospitalization prevention residence for individuals experiencing an early episode of psychosis who wish to avoid or minimize their exposure to medications and/or clinical interventions. Soteria House operates as a Therapeutic Community Residence (TCR). Services are funded by the Vermont Department of Mental Health (DMH) and TCR compliance is overseen by the Department of Aging and Independent Living (DAIL). Soteria is a unionized program at Pathways Vermont and the Resident Support Staff role is a unionized position within Soteria Vermont. The Resident Support Staff is a member of the Soteria community which focuses on essential house functions and being with residents.

Requirements

• Valid driver’s license and ability to drive vehicle required
• Excellent communication, writing, and computer skills
• Excellent interpersonal skills and the ability to form relationships with marginalized individuals
• Sound judgment and good problem solving skills including assessing risk factors
• Ability to structure time, develop work priorities independently, and meet program expectations with regard to documentation
• Ability to work weekends
• Ability to work effectively as part of the team
• Ability to share one’s own personal transformative life experiences
• Willingness to self-reflect, learn, and practice new ways of being in relationships
• Risk and discomfort tolerance

Nice To Haves

• Personal experience of psychosis/extreme states will be considered an asset

Responsibilities

• Be with residents: non-judgmental, non-directive approach of providing support and availability
• Engage in relationship building/rapport building with residents and provide service from a “choice” perspective as well as client centered, harm reduction, and strengths based approaches; including but not limited to social skills, wellness, assistance with any medications and housekeeping
• Attend regularly scheduled meetings as assigned
• Complete 12 hours of TCR (therapeutic community residence) training annually
• Maintain thorough understanding of Soteria policies and procedures, including emergency protocol
• Communicate to residents programmatic rules and expectations
• Collaborate with residents in the formulation and review of a comprehensive care plan to be updated on a regular basis, including but not limited to assistance in computing expenses and preparing budgets
• Maintain records, compile reports and complete other program documentation (including care notes, statistics, letters, petty cash receipts, etc.)
• Coordinate, facilitate and monitor referrals to community services and activities, and advocate for resident participation
• Regular household cleaning and maintenance
• Attendance at the annual All Staff and Programmatic Retreats is an expectation of employment with Pathways Vermont, unless excused by the employee’s manager/HR. Retreats are held on workdays, during normal working hours, and are fully paid.
• Other duties as assigned

Benefits

• Medical, dental and vision insurance
• Long Term Disability/Life Insurance
• Paid Time Off (accrual of 210 hours per year to start)
• 9 Paid Holidays Annually
• 403(b) Retirement Savings Plan
• Employee Assistance Program
• Longevity Recognition Rewards
• Access to a wide variety of Pathways facilitated trainings including Intentional Peer Support

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed