Resident Support Specialist

COMMUNITY HOUSING INNOVATIONS INC•Brentwood, NY

78d•$19 - $15,808•Onsite

About The Position

Community Housing Innovations (CHI), a not-for-profit housing and human services organization, is seeking a part-time Resident Support Specialist for its Central Islip location. The role provides a safe, structured, and supervised environment for residents and staff by coordinating and verifying client movement and monitoring conduct and behavior during the assigned tour of duty. The position also supports facility operations, safety procedures, documentation, front-desk administration, room turnover, and activities as needed.

Requirements

High school diploma or GED required.
Excellent verbal and written communication skills.
Proficiency in English required.
Basic competency in MS Windows, MS Office, and internet usage.
Ability to tour the property, walk distances, and climb stairs.
Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.
Ability to work independently or as part of a team; be organized, responsible, and effective under pressure; meet deadlines; multitask; be flexible; and maintain attention to detail.
Even-tempered disposition and good negotiation skills; ability to meet unexpected deadlines.

Nice To Haves

One to two years of experience working in a related field preferred.
Bilingual Spanish skills are a plus.

Responsibilities

Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest, ID badge, and professional attire.
Screen clients and visitors entering the facility.
Perform bag searches upon intake and as required.
Ensure clients follow facility, DSS, and OTDA policies and procedures.
De-escalate potential crisis situations and document interventions.
Conduct rounds throughout the facility, including hallways, stairwells, floors, bathrooms, and other common areas.
Complete logs, incident reports, and other required documentation.
Perform administrative and receptionist duties at the operations/front desk.
Monitor video surveillance cameras and the fire prevention, detection alarm, and notification system.
Support fire drills, evacuate the building when necessary, and use fire safety procedures.
Assist with room preparation and turnover for new clients.
Maintain inventory of cleaning and office supplies and ensure proper distribution.
Inform management about the work site’s physical condition, including dangerous conditions, repair needs, and supply needs.
Support afterschool and evening activities as needed.