Resident Services Program Coordinator

Idaho Housing and Finance Association • Boise, ID

7d

About The Position

WE ARE HIRING! We are seeking a dedicated and compassionate Resident Services Program Coordinator to join our team, supporting resident programs across The Housing Company (THC) Properties. This role offers an exciting opportunity to work collaboratively with internal staff and external service providers to promote resident well-being, community engagement, and make a meaningful impact in the lives of residents. The ideal candidate will be empathetic and committed to fostering a positive community environment. Join our organization and be part of a mission-driven team committed to improving the quality of life for our residents. At our organization, we are dedicated to improving lives and providing quality living and affordable housing throughout Idaho and beyond. We believe that housing opportunities, self-sufficiency, and economic development are the pillars of progress. Join us and be part of a professional and mission-driven organization that makes a meaningful impact.

Requirements

• High school diploma or equivalent required
• Bachelor's degree in a social science, public administration, human services, or related field, or equivalent combination of education and experience
• Proficiency in Microsoft Office Suite and database management
• Excellent organizational and time management skills
• Strong interpersonal and communication skills, with the ability to build rapport with diverse populations

Nice To Haves

• Grant writing experience preferred
• Knowledge of Section 8 and Low-Income Housing Tax Credit (LIHTC) programs preferred

Responsibilities

• Coordinate and promote educational and social service resources for residents, including trainings, workshops, and community events
• Develop and maintain regional resource guides for services available
• Conduct quarterly evaluations to assess community needs, with a focus on upstream instability prevention
• Research and provide relevant presentations, seminars, and classes to address the identified needs and interests of our residents
• Create and distribute quarterly resident newsletters to keep residents informed of services and programming
• Support internal team in identifying local services and service providers for residents
• Source and coordinate Permanent Supportive Housing (PSH) providers and ensure compliance with regulatory requirements
• Track vacancies, resident referrals, and additional information to maintain accurate records and meet reporting requirement
• Other job duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level