Resident Services Director - RN

Sagora Senior Living • Huntsville, AL

21h • Onsite

About The Position

Sagora Senior Living is seeking a dedicated and compassionate Resident Services Director to lead the resident services department. This role involves coordinating staffing, developing care plans, collaborating with healthcare professionals and discharge planners, and communicating with families, all while ensuring the highest quality of care for seniors. The position offers overnight clinical support from an On Call RN team and is part of a company culture that prioritizes residents, team members, and quality. Sagora Senior Living communities offer independent living, assisted living, or memory care, and the company is certified as a Great Place to Work, investing in team member growth and career advancement.

Requirements

• Must be a graduate of an accredited school of nursing, RN or LVN
• 1 or more years of management experience in an Assisted Living or Memory Care community in a similar role
• Must be able to communicate effectively with residents, families, physicians, and associates
• Strong written communication and computer skills
• Availability to work outside of normal operating hours including evenings and weekends is required
• Must possess or be willing to acquire a valid driver's license to drive on company time as needed

Responsibilities

• Oversee recruitment, hiring, training, supervision, and evaluation of all caregivers to assure quality services
• Plan and delegate work assignments, ensuring effective scheduling
• Provide case management services to residents
• Facilitate and encourage family involvement with residents
• Assist in coordination of resident move-in and move-out to ensure a smooth transition for resident and family
• Investigate incidents, identify safety hazards, and implement corrective actions in a timely manner
• Develop and monitor resident service plans
• Ensure regulatory compliance and participate in management and agency surveys

Benefits

• Company-paid telemedicine service for all full-time benefit-eligible team members
• On-Demand Pay – request a pay advance!
• Discount and rewards program – use for electronics, food, car buying, travel, fitness, and more!
• Health/ Dental/ Vision/ Disability/ Life Insurance
• Flex Spending Account
• Dependent Care Flex Plan
• Health Savings Account
• 401(k) Retirement Savings Plan with company matching!
• Paid time off and Holiday pay
• Team Member Assistance Program – counseling services at the other end of the phone!
• Discounted Meal Tickets
• Referral Bonus Program – earn money for referring your friends!
• Tuition Assistance (for programs directly related to team member's position)
• Lasting relationships with our residents who have so much wisdom to share!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree