Resident Services Coordinator - Illuma

Jamboree•Stanton, CA

18h•Onsite

About The Position

We’re looking for dedicated team members to join Orange County’s largest nonprofit developer of high-quality affordable housing and services. Join us in our mission to transform lives and strengthen communities for thousands of families, seniors, veterans, transitional age youth, and individuals coming from homelessness in California. In this role, you will be working closely with individuals who are currently experiencing or transitioning from homelessness. This population often faces significant challenges, including difficulties adhering to societal norms related to hygiene, personal space, and polite conversation. We are looking for team members who can set boundaries with clients, while also being committed to fostering a supportive environment that promotes dignity, trust, and understanding.

Requirements

Excellent communication skills
Over 18 years of age
Ability to interact in a culturally diverse community
Ability to work independently with limited supervision
A. Degree; or pursuing a BA degree or equivalent; or equivalent experience low income individuals

Nice To Haves

Bilingual preferred
Preferably 2 years of youth development experience with youth ages 6-18

Responsibilities

Assess the needs of the residents via a resident interest survey and personal interviews.
Plan and direct on-site resident meetings, social activities, and educational programs for children, adults, and seniors.
Identify community resources that will help the residents maintain their housing—such as low-cost health insurance, food programs, employment, government entitlements—and assist them with the applications.
Facilitate and supervise virtual programs.
Develop a calendar and articles for the monthly community newsletter.
Maintain, developed and foster positive professional working relationships with property managers, community partners and volunteers.
Maintain organization of physical space and administrative paperwork.
Assist the residents in using the on-site computer lab.
Outreach to community by means of automated calls, flyers and by going door to door.
Refer residents to such agencies; encouraging and supporting follow through.
Collect and report data information regarding resident and volunteer programs.
Provide a safe and nurturing environment for youth between the ages of 6-17.
Provide homework assistance.
Implement curriculum that is developmentally appropriate for children of various ages and abilities in the following categories: Health and Wellness, Art and Crafts, Multiculturalism, Service Learning, Technology, and Performing Arts
Recruit and supervise volunteers.
Other duties as assigned.