Resident Services Coordinator

Wilhoit Properties•Tulsa, OK

About The Position

Wilhoit Properties, Inc. is hiring a part-time Resident Services Coordinator. The position supports residents with service and educational programs, helps residents complete and submit applications for aid programs, and assists the apartment leasing office with special projects and administrative tasks. The coordinator must comply with Fair Housing laws, practices, and regulations, communicate effectively with clients, and identify and proactively address problems, organizational needs, and opportunities for change.

Requirements

  • Good oral, interpersonal, and written communication skills.
  • Knowledge of computer literacy.
  • Knowledge of service programs and educational methods.
  • Ability to plan and manage programs, events, and outings.
  • Ability to communicate effectively, both verbally and in writing, and speak effectively to all clients.
  • Ability to identify problems, organizational needs, and opportunities for change, and participate proactively in change.
  • Proficiency with MS Word, Excel, and Outlook.
  • Strong administrative and organizational skills.
  • Ability to multitask.
  • Analytical and problem-solving skills.
  • Ability to write clear and professional business correspondence.
  • Professional attire and demeanor.
  • High school diploma or equivalent.

Nice To Haves

  • Experience in property management.
  • Experience with government aid programs.
  • One to two years of customer service experience.

Responsibilities

  • Plan and manage programs, events, and outings.
  • Help residents complete and submit applications for various aid programs.
  • Assist the apartment leasing office with special projects and administrative tasks.
  • Comply with all Fair Housing laws, practices, and regulations.
  • Identify problems, organizational needs, and opportunities for change, and participate proactively in change.
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