Resident Services Coordinator

The Schochet Companies•Worcester, MA

20h•Onsite

About The Position

Schochet is currently seeking a Bilingual Resident Services Coordinator. This role involves making a difference in the lives of families in affordable/low-income housing by working one-on-one with residents to identify needs and coordinate services. It also includes developing relationships with community partners to bring in programs and resources that educate and engage residents, and planning events that build community and promote well-being. The RSC works as a team alongside resident services staff, property management, residents, volunteers, and community partners. A primary duty is connecting residents to services, resources, and support, which includes assessments, education, referrals to service providers, and ongoing monitoring of support. Service topics can include resources for older adults to age in place, rental assistance, benefits and entitlements, job support, early childhood education, food assistance, and mental health. The RSC also establishes onsite wellness programs and events through relationships with community partners and/or utilizing the RSC programming budget. Topics can range from celebrations to prevent isolation and build community, to lectures on health topics and general well-being, such as fraud prevention or computer classes. The role requires advocating, organizing, and problem-solving to obtain results for residents, and establishing relationships with agencies and service providers in the community who will provide direct services to residents.

Requirements

Bilingual in Spanish required
BS in Social Work or related field or 2-3 years’ experience in social services delivery with youth and families preferred