Resident Services Coordinator - The Breakwater

Greystar Management ServicesHuntington Beach, CA
Onsite

About The Position

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com . JOB DESCRIPTION SUMMARY Create and coordinate social and physical activity programs and other miscellaneous resident related functions to achieve community goals surrounding resident retention. JOB DESCRIPTION Property Type: Stabilized Unit Count: 400 Schedule: Tuesday-Saturday; 9am-6pm subject to change depending on business needs.

Requirements

  • 1-2 years of customer services or residents' coordination experience required.
  • Entrata and affordable housing experience preferred.

Responsibilities

  • Create and coordinate programs surrounding social and physical activities that may include resident functions, birthday cards, welcome parties, off-site excursions and other events, as directed.
  • Responsible for the set-up and preparation for each event.
  • Create and produce activity announcements, newsletters and fliers for the properties as needed.
  • Incumbent will coordinate the resident volunteer program by enlisting and managing the volunteer schedule for consistent and equal participation by all that would like to participate.
  • Provide assistance as necessary with the annual Resident Survey.
  • Provide input in to the development of budget(s) for properties within the portfolio as it relates to planned activities, resident retention and excursions.
  • May coordinate interview process and make recommendations for the hiring of qualified and certified instructors for on-site exercise activities.
  • Assist and train on-site staff to host successful resident activities.
  • May be instrumental in interviewing and recommending local, licensed transportation companies to transport residents to off-site destinations and excursions.

Benefits

  • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
  • Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
  • Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays.
  • Plus your birthday off after 1 year of service!
  • Additional vacation accrued with tenure.
  • For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
  • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
  • 401(k) with Company Match up to 6% of pay after 6 months of service.
  • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
  • Employee Assistance Program.
  • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
  • Charitable giving program and benefits.
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