Resident Services Coordinator - ReNew Kennedy Park

Trinity Property Consultants•Denver, CO

2d•$23 - $27•Onsite

About The Position

The Resident Services Coordinator is responsible for providing effective customer service to all prospective tenants, current tenants and property staff by utilizing in-depth knowledge of the property and its functions. This position is also responsible for assisting property staff with the planning and implementation of resident activities and promoting a quality living experience for all residents.

Requirements

Excellent ability to address the needs of community members, prospects and vendors.
Handle high stress situations effectively.
Excellent communication skills.
Administrative and organizational skills.
Time management skills and ability to prioritize wisely.
Customer service orientation.
Knowledge of state law as it relates to fair housing.
Regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms and hands.
May occasionally be required to climb.
Specific vision requirements include the ability to use close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
Required to walk for extended periods of time.
Must possess the ability to detect auditory and/or visual alarms.
Intermediate computer and internet knowledge.
Intermediate knowledge of MS Word, Excel and Outlook.
Ability to fluently read and write English.
Accurately perform intermediate mathematical functions.
Ability to use all on-site resident management software functions.

Nice To Haves

Preferred knowledge of the following software programs: Yardi, Voyager, LRO, Entrata, Resident Check.
Customer service experience preferred.
Event planning experience preferred.

Responsibilities

Providing effective customer service to all prospective tenants, current tenants and property staff.
Utilizing in-depth knowledge of the property and its functions.
Assisting property staff with the planning and implementation of resident activities.
Promoting a quality living experience for all residents.

Benefits

Medical, Dental & Vision insurance
Free PPO-HSA medical plan (with a $1,200 annual employer contribution) to all employees outside CA.
In California, employees can choose between the free PPO-HSA and HMO plan.
100% of the monthly premium costs for employee dental and vision covered.
FSA & Dependent Care options available.
401(k) savings with a 2% employer match.
Group Life, Long-Term, and Short-Term Disability Insurance.
Up to $25,000 of life insurance and AD&D coverage.
Competitive amount of paid holidays.
2 – 4 weeks of paid vacation according to years of service.
Sick leave in compliance with state and local jurisdiction requirements.
$1,000 bonus for hires made through employee referrals.
Up to 16 hours of volunteer time annually.
Employee Assistant Program (EAP) that includes Health Advocate and Travel Assistance Program.
Competitive Bonus & Commission Structures.
Opportunities for Advancement.
Corporate shopping discounts, appliance discounts and lifestyle discounts.