Resident Services Associate

Galloway Ridge, Inc.•Pittsboro, NC

4d•$18 - $19•Onsite

About The Position

Galloway Ridge is an upscale continuing care retirement community offering top-quality care in a warm, welcoming environment. We are looking for a customer service focused and compassionate Resident Services Associate to join our team. The Resident Services Associate is responsible for day-to-day room set up and breakdown, assist in resident pet care, delivering packages to residents, will answer incoming calls, and will assist the Concierge Manager when needed. The ideal candidate will be open to being flexible with their schedule and working weekends and holidays. They must have the ability to work independently and have problem solving skills. This will be a full-time position from 8:00 am - 4:30 pm. You must be able to work weekends and holidays.

Requirements

High School Diploma or GED
Able to work closely with others as well as independently
Able to multi-task

Nice To Haves

Customer service focused
Compassionate
Flexible with their schedule
Problem solving skills

Responsibilities

Setting up and tearing down meeting rooms
Delivery of weekday packages to resident apartments as well as the Villas
Assist in pet care including dog walking, litter box changing and plant watering
Assist the Concierge Manager with activities throughout campus
Maintaining a high level of services for residents and their guests
Keep inventory of banquet supplies
Assist in cleaning and organization of the back office, auditorium, and all meeting rooms
Communicate with Concierge staff and Security
Assist Concierge with phones and greeting residents during peak volume hours
Enhancing the Resident Experience