Resident Service Coordinator HUD PT

Monroe Group LTDWatertown, SD
Onsite

About The Position

Tower Apartments is looking for a Compassionate Resident Service Coordinator to support our senior Community. This is a part-time role, 20 hours per week. This position offers a $500.00 signing bonus paid after three months and a $1,500.00 retention bonus paid after 6 months. The Resident Service Coordinator is responsible for coordinating programs and services to help residents maintain a high quality of life and age in place. This is a 20-hour-per-week Part-Time position.

Requirements

  • Service Coordinator meets the requirements outlined in the Quality Assurance Review Process and the Semi-Annual File Review Process (Reviews). The Reviews capture resident assessments, resident programs, policy compliance, and Education and Wellness Programs.
  • All responsibilities are carried out in a manner consistent with NCR’s Core Values of Mission, Compassion, Leadership, and Professionalism.
  • Two or more years of experience in a social service delivery with the elderly and/or family population.
  • Good communication, comprehension, and interpersonal skills.
  • Working knowledge of Windows, Microsoft Office Suite, and World Wide Web, which will be demonstrated by a passing score on a computer literacy test.

Nice To Haves

  • A bachelor’s degree in social work or a related field is preferred.

Responsibilities

  • Coordinating programs and activities for residents on a group basis.
  • Serves as a liaison to community agencies, network with community service providers, and seek out new services available to residents. Identify low-cost service providers and/or negotiate discounts.
  • Monitors the ongoing provision of services from community agencies and keeps documentation with the progress of the individual. Manages the provision of supportive services where appropriate.
  • Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessary.
  • Develops a Resource Directory that includes a listing of state and/or local service providers. Examples include services to families, children, elderly residents, persons with disabilities and emergency assistance.
  • Sponsors educational events that include subjects relating to health care, agency support, life skills and referral sources.
  • Implements on-site or mobile health services and screenings.
  • Organizes and promotes resident involvement in on and off-site programs.
  • Assists the residents in building informal support networks with other residents, family, and friends.
  • Engage volunteers within the community and/or property when appropriate based on National Church Residences Volunteer Policies and Procedures.
  • Utilize an appropriate documentation system to track all work done with residents.
  • Completes all required paperwork with all residents who want to utilize the Service Coordination program.
  • Completes Care Plans/Quarterly Monitoring with residents needing referrals and follows up on all services at and after implementation.
  • Submits Semi-Annual Performance Reports to HUD in order to maintain funding for the Service Coordination program at the property.

Benefits

  • $500.00 signing bonus paid after three months
  • $1,500.00 retention bonus paid after 6 months
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