Resident Service Coordinator

Halton Region•V - Post Inn Village Long Term, V -

2d•CA$69,902 - CA$87,378•Onsite

About The Position

Halton Region is committed to fostering a diverse, inclusive, and equitable workplace that reflects the communities we serve. We value, welcome and respect the unique perspectives and contributions of all individuals. We encourage applications from Indigenous Peoples (First Nation, Métis, Inuit), Black and racialized persons, persons with disabilities, women, and members of the 2SLGBTQ+ community. Accommodations are available at any point upon request for candidates participating in the selection process. We are proud to operate three non-profit long-term care homes where our employees make a meaningful contribution on the lives of the residents by providing quality care in a family-like atmosphere. As an employee, you will be part of a progressive, service-focused and award winning employer with a diverse and inclusive work environment. We are also recognized as a Registered Nurses' Association of Ontario (RNAO) Best Practice Spotlight organization. You make a positive difference in people’s lives because you provide high quality customer centered services. You operate within a highly ethical environment and will be accountable for going the extra mile, listening to your customers, creatively meeting needs and always being respectful to those you serve. As a result, you will be part of a qualified and strategic team recognized widely for caring, excellence, integrity, inclusiveness and flexibility. Reporting to the Senior Nursing Manager, the incumbent will support the overall quality care and compliance of PSW’s in the long term care home. They will coordinate and complete administrative tasks to ensure the effective operation of the nursing department. They will support orientation of new PSW’s, tasks related to resident personal care matters as well as conduct resident care audits. This position may also act as a front-line PSW providing skilled care to residents if needed.

Requirements

Personal Support Worker certificate
Minimum three (3) years’ experience in long term care
Demonstrated proficiency in operation and use of a computer, related technologies and software required (Microsoft Outlook, Excel and Word)
Ability to work independently and as part of a team

Nice To Haves

Registered Practical Nurse diploma
Registration with the CNO in good standing

Responsibilities

Coordinate and manage in home PSW orientation and support new staff/student training and mentoring.
A dedicated resource to lead and support change management and support follow-up re: education/training to ensure PSW knowledge transfer.
Assist with the admission processes.
Coordinate monthly PSW meetings across the shifts and support communications for PSW’s
Maintain resident lists related to bath schedules, POC assignments and tasks in conjunction with Managers of Resident Care.
Support the completion of quality audits on the home areas including resident care audits (logo’s, mobility equipment, falls prevention equipment etc.).
Participate in home committee meetings and in-service education.
Contribute and provide input for new policy, procedure and process as it relates to the PSW role.
As required support, provide skilled care for all activities of daily living for residents in accordance with home policies, established standards and recognized best practice.
Provide assistance with resident meal service as required.
Support initiatives at the home level including support and assistance to technology related processes as required.
Contribute to a healthy and safe work environment and positive workplace culture.
Perform additional duties as assigned.