Resident Relations Coordinator

Fogelman • Houston, TX

6d • Onsite

About The Position

Coordinates the make ready process including scheduling vendors, entering PO’s and CRF’s. This role involves managing the scheduling of vendors for new move-ins, obtaining estimates by discussing scheduled work with vendors, and communicating with residents for work order scheduling and follow-up. The position also requires working with the maintenance supervisor to organize work orders, assist with scheduling, and eliminate duplicates. Additionally, the role includes providing general office assistance as needed.

Requirements

• 1-year related experience in the multi-family industry
• Knowledge working with budgets and some general ledger detail
• Working knowledge of property management platforms (i.e. Yardi, CRM, etc.)
• Excellent communication skills (written and verbal)
• Customer service skills
• Ability to work in a fast paced environment

Nice To Haves

• Apartment leasing experience preferred

Responsibilities

• Enters all Purchase Orders and CRF’s
• Schedules vendors for all work to be completed for new move ins
• Walks scheduled work to be done with vendors to obtain estimates
• Speaks with residents for work order scheduling and then after completion
• Works with the maintenance supervisor to organize work orders, assist with scheduling and deleting duplicates
• Assists in the office where needed

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed