Resident Relations Coordinator

Fogelman•Houston, TX
•Onsite

About The Position

Fogelman is a nationally recognized, fully integrated multifamily real estate company that invests in and manages apartment communities, backed by six decades of experience, dynamic associates, and expert leadership. Our collaborative culture has earned us recognition as the #2 ranked Best Places to Work in Multifamily for 2026. With teamwork, experience, and expertise at the core of who we are, we create welcoming communities for thousands of residents while building trusted relationships and durable value for our partners, investors, and associates. SUMMARY Coordinates the make ready process including scheduling vendors, entering PO’s and CRF’s.

Requirements

  • 1-year related experience in the multi-family industry
  • Knowledge working with budgets and some general ledger detail
  • Working knowledge of property management platforms (i.e. Yardi, CRM, etc.)
  • Excellent communication skills (written and verbal)
  • Customer service skills
  • Ability to work in a fast paced environment

Nice To Haves

  • Apartment leasing experience preferred

Responsibilities

  • Enters all Purchase Orders and CRF’s
  • Schedules vendors for all work to be completed for new move ins
  • Walks scheduled work to be done with vendors to obtain estimates
  • Speaks with residents for work order scheduling and then after completion
  • Works with the maintenance supervisor to organize work orders, assist with scheduling and deleting duplicates
  • Assists in the office where needed.
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