Resident Regional Director of Environmental Services

Compass Group•Chicago, IL

14d•$135,000 - $140,000•Onsite

About The Position

Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. The Resident Regional Director of Operations will be responsible for the success of a large hospital Environmental Services account, managing client relations, along with ensuring that the services offered to customers is of superior quality.

Requirements

Bachelor’s Degree or equivalent work experience
3-5 years of relevant management experience, ideally as a Director of Environmental Services in a hospital setting
Ability to communicate effectively at all levels of the organization
Must possess a thorough knowledge of contract administration and office procedures
Displays general business acumen
High customer service and quality attitude

Responsibilities

Demonstrates good rapport and strategic alignment with our clients as well as a much larger role in administrative functions
Focuses on the needs and requirements of the client using service based solutions and best practices to exceed expectations
Maintains and supports client satisfaction at a level that ensures account retention
Prepares and implements departmental goals and objectives of the Housekeeping department
Supports analysis of department’s financial data and statistics
Performs other duties as assigned