Director of Environmental Services

Hammer & NER•Wayzata, MN
•$85,000 - $96,000•Hybrid

About The Position

The Director of Environmental Services provides strategic leadership and oversight of organization-wide facilities operations, maintenance, safety, security, capital projects, fleet, and workplace services. The role develops long-term facilities, preventive-maintenance, asset-replacement, and capital plans; manages budgets, vendors, and compliance; and partners with program leaders to ensure safe, efficient environments that support employees, program participants, visitors, and the people Hammer serves. All employees are expected to model Hammer & NER’s core values of Person-Centered, Relational, Opportunistic, and Stewardship.

Requirements

  • Intermediate experience in multi-site facilities/property management, engineering, construction management, or business administration in a mid-sized or larger organization; formal, informal, and cross-disciplinary experience will be considered.
  • Demonstrated experience leading facilities teams and budgets; managing operating and capital budgets, vendors, contracts, and projects; and delivering work on time and within budget.
  • Strong knowledge of HVAC, plumbing, electrical, structural, fire and life-safety, and general maintenance, with ability to interpret codes, inspection findings, plans, specifications, and technical information.
  • Strong leadership, planning, problem-solving, communication, negotiation, customer-service, and cross-functional collaboration skills; able to manage competing priorities, confidential records, and urgent events.
  • Proficiency with Microsoft 365 and systems for work orders, assets, budgets, schedules, and reporting.
  • Ability to obtain and maintain Minnesota Department of Human Services background-study clearance and required credentials.
  • Valid driver’s license, access to a personal vehicle, and willingness to travel among east and west metro offices, residences, and other locations.
  • Experience, ability, and commitment to working effectively with individuals and teams across differences including race, gender identity, sexual orientation, religion, ability, age, class, and immigrant status.
  • Willing and able to work occasional evenings and weekends as organizational needs require.

Responsibilities

  • Develop and execute annual, multi-year, and master facilities plans to address preventive and deferred maintenance, capital improvements, asset replacement, organizational growth, and operational needs.
  • Lead facilities, maintenance, engineering, and workplace services; establish KPIs and use performance data to improve operations and resource allocation.
  • Maintain effective relationships with authorities, inspectors, utilities, insurers, emergency responders, vendors, and community partners.
  • Direct inspection, maintenance, repair, and improvement of residences, offices, grounds, building systems, equipment, and furnishings, including preventive-maintenance programs.
  • Manage work orders from intake through completion, ensuring timely service and communication with program and administrative teams.
  • Oversee fleet safety, maintenance, registration, documentation, utilization, and replacement planning, including lift-equipped vehicles.
  • Lead renovations, construction, relocations, and space planning; define scopes, budgets, schedules, risk controls, and status reporting.
  • Coordinate architects, engineers, contractors, consultants, agencies, and internal stakeholders to deliver compliant projects on time and within budget.
  • Develop and manage operating and capital budgets; forecast costs, monitor expenditures, approve purchases, identify cost-effective solutions, and recommend investment priorities using performance data.
  • Ensure compliance with OSHA, fire and life-safety requirements, building codes, workplace-safety rules, accessibility standards, licensing expectations, and local regulations.
  • Coordinate inspections, testing, audits, regulatory reporting, corrective actions, and maintenance of alarms, suppression systems, emergency equipment, and related systems.
  • Coordinate staff training, emergency preparedness, business continuity, disaster recovery, severe-weather response, emergency repairs, and other urgent facility needs, including after-hours response.
  • Manage contractors, consultants, vendors, procurement, and service agreements, including scopes, competitive bids, contracts, schedules, quality, insurance, compliance, cost-effectiveness, and performance.
  • Serves as an active member of the Leadership Team.
  • Hire, lead, train, schedule, coach, and evaluate maintenance personnel; establish service standards, safe practices, accountability.
  • Actively participate in team building, fostering a work environment committed to the organization’s mission, vision and values.
  • Complete routine and/or monthly check-ins with direct reports.
  • Coach and develop staff members by monitoring employee productivity and providing constructive feedback; facilitating conflict resolution among employees; ensuring adherence to legal and organizational policies and procedures and undertaking disciplinary actions if the need arises; and completes annual performance evaluations for direct reports.
  • Maintain and approve direct report timesheets, Paid Time Off requests, and other personnel records as needed.

Benefits

  • 401 (k)
  • Paid Time Off
  • Health Insurance (30 hours and above)
  • Dental Insurance (30 hours and above)
  • Vision Insurance (20 hours and above)
  • Life Insurance
  • Paid Training
  • Disability Insurance
  • Wellness Program
  • Employee Assistance Program
  • Parental Leave
  • Health Savings Account
  • Flexible Savings Account
  • Access to Employee Success Coach who assists employees within their first year of employment.
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