Resident Operations Float- PRN

Shellpoint•Fort Myers, FL

About The Position

The Resident Operations Float is a versatile, PRN/on-call team member who provides customer service and support to residents and guests throughout Shell Point. The role assists multiple departments, including Concierge Services, Programming, and Transportation, with reservations, event support, program sign-ups, and administrative tasks. The position requires flexibility to work evenings, weekends, and holidays and to work effectively with the senior population while upholding Shell Point’s core values of caring for, serving, and satisfying residents.

Requirements

  • Strong communication and interpersonal skills.
  • Proficiency with Microsoft applications.
  • Ability to work effectively with the senior population.
  • Flexibility to work evenings, weekends, and holidays.

Responsibilities

  • Provide customer service and support to residents and guests throughout Shell Point.
  • Assist Concierge Services, Programming, and Transportation departments.
  • Handle reservations, support events, assist with program sign-ups, and perform administrative tasks.
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