Resident Operations Float- PRN
Shell Point Retirement Community•Fort Myers, FL
About The Position
The Resident Operations Float is a PRN/on-call team member who provides customer service and support to residents and guests throughout Shell Point. The role assists across Concierge Services, Programming, and Transportation, with duties including reservations, event support, program sign-ups, and administrative tasks. The position requires flexibility to work evenings, weekends, and holidays and to work effectively with the senior population while upholding Shell Point’s values of caring for, serving, and satisfying residents.
Requirements
- Strong communication and interpersonal skills.
- Proficiency with Microsoft applications.
- Ability to work effectively with the senior population.
- Flexibility to work evenings, weekends, and holidays.
Responsibilities
- Provide customer service and support to residents and guests throughout Shell Point.
- Assist departments including Concierge Services, Programming, and Transportation.
- Handle reservations, event support, program sign-ups, and administrative tasks.
Benefits
- Medical, vision, and dental plans.
- Free onsite health clinic and free generic prescriptions.
- 403(b) with company match.
- Generous paid time off (PTO).
- Group term life insurance.
- Free annual flu shot.
- Employee Assistance Program.
- Discounted employee café.
- Bridge toll reimbursement.
- Corporate discounts.
- Tuition discounts and scholarships.
- Interest-free emergency loan program.
- Referral bonus.
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Education Level
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