At JBT Marel, we are transforming the future of food through technology, innovation, and collaboration. Our work helps make the global food system more sustainable. This role involves partnering with the JBT vehicle project team in the deployment, configuration, and testing of a new environment in a hospital setting. Once the AGV fleet is live and supporting production, the technician will perform regularly scheduled preventive maintenance services and on-call maintenance for the fleet. This includes diagnosing and repairing vehicle and vehicle/system related issues, assisting with upgrades/retrofits requiring vehicle modifications, and AGV component repairs. The role also involves monitoring and maintaining on-site parts inventory and parts orders, and providing AGV systems operations support for new/modified systems and start-ups. The technician will work closely with the full-time On-site Senior Technician and Customer AGV Leads to troubleshoot and resolve issues, and provide on-call support for critical business impacting outages. The incumbent must stay current with the latest designs and features offered by JBT Automated Systems. The role requires tact, diplomacy, and strong prioritization skills to manage numerous, often conflicting, daily support requirements in a matrix environment. The incumbent must be able to respond to emergency situations, which may require frequent schedule changes/adjustments based on customer needs with minimal preparation time. The role has the latitude to make significant software and hardware adjustments to the JBT installed system to satisfy customer needs, with the responsibility to record these changes for permanent documentation at the JBT home-office. The incumbent will be responsible for self-managing their day-to-day activities and will report locally to the customer representative/system owner.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree