On-Site Resident Manager

Newbury Living•Des Moines, IA

1d•Onsite

About The Position

Newbury Living is seeking a driven, results-oriented Property Manager to lead a 108-unit market-rate community. This role is built for a leader who knows how to drive occupancy, push revenue, and create a standout resident experience. You’ll take full ownership of the asset—leading leasing strategy, maximizing NOI, and building a high-performing team that consistently delivers results.

Requirements

2+ years of multifamily property management experience
Proven ability to hit occupancy and revenue goals
Strong leadership skills with a track record of team performance
Financial mindset with confidence managing budgets and expenses
Experience with AppFolio or similar property management software
Driven and solution oriented

Responsibilities

Drive occupancy and pricing strategy to consistently outperform market targets
Track traffic, conversion, and leasing metrics—then take action to improve results
Coach, close, and elevate leasing performance
Build and lead a motivated, accountable team focused on performance
Set the tone for professionalism, urgency, and customer experience
Maintain a community that looks and operates at a high level every day
Own the budget, control expenses, and push revenue growth
Monitor delinquency and take proactive steps to protect income
Make strategic decisions that directly impact NOI
Deliver fast, effective resolutions to resident concerns
Create a community residents choose to stay in
Drive renewals and minimize turnover
Partner with maintenance to ensure fast turns and strong unit presentation
Keep the property clean, safe, and competitive in the market