Resident Monitor (PT)

THE SALVATION ARMY•West Palm Beach, FL

7d•$18 - $0•Onsite

About The Position

This part-time position, working less than 20 hours per week, is responsible for accepting and processing residents staying in the lodge overnight. The role involves receiving and receipting fees, monitoring resident activities to ensure safety, security, and compliance with house rules, maintaining accurate records, and ensuring the lodge is kept neat and orderly. The Resident Monitor must be able to report to work or remain on duty during severe weather events, potentially past their normal shift, as the Center of Hope is a 24-hour residential facility.

Requirements

High school diploma or G.E.D.
One year experience performing security or social service work preferred, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Ability to meet attendance requirements.
Ability to read, write and communicate the English language.
Ability to respond to emergency situations quickly and calmly while maintaining control and initiating the proper corrective action.
Ability to perform combinations of sitting, standing, and walking on a frequent change basis.
Valid Florida State Driver’s License.

Nice To Haves

Experience performing security or social service work

Responsibilities

Accepts and processes residents staying in lodge overnight.
Receives and receipts fees received from residents.
Monitors the activity of residents on an assigned shift ensuring safety, security and compliance to house rules.
Maintains accurate and complete records and logs containing pertinent information.
Ensures that lodge is maintained in a neat and proper order.
Ensures that all rooms are in proper order before arrival of residents.
Checks fire equipment and ensures proper working order.
Checks clients into the lodge.
Monitors clients taking medications.
Prepares and distributes towels, linens, and personal hygiene items.
Receives, receipts, and processes payments for rent and updates cards as needed.
Obtains clients' signature on forms as well as lodge rules and regulations.
Checks the security of all windows and doors.
Monitors cameras and makes periodic rounds of entire facility.
Records any unique situations occurring on assigned shift.
Responds to emergencies in a calm manner and initiates appropriate corrective action in accordance with established policy and procedures.
Opens and closes the lodge doors at designated hours of operation.
Completes required paperwork representing client intake for the day.
Inputs data into the computer in order to maintain computer records and generate client lists.
Prepares, tallies, and balances monies with receipts.
Drops the money in the safe.
Files intake cards of clients who did not check into the lodge for the evening.
Transports clients to appointments and program activities.
Answers telephone and responds to questions regarding the lodge operations.
Receives, sorts, collates, and distributes mail in an accurate and timely manner.
Ensures that all mail received is forwarded to the appropriate person and/or destination.
Collects and prepares outgoing mail.
Remains on duty until properly relieved.
Reports to work or remains on duty if asked, during severe weather events.