Resident Manager
About The Position
The Salvation Army is seeking a dedicated Resident Manager to support their High-Risk Youth Program, serving youth ages 10–17. This position is responsible for providing a safe, structured, and supportive environment for youth while overseeing daily residential activities and operations. Responsibilities include supervising residents, leading structured activities, providing crisis intervention and supportive counseling, assisting with daily household tasks, and ensuring the safety and security of the facility. Shifts may include afternoons, evenings, overnight hours, weekends, and holidays. The Salvation Army offers employees access to a unique and affordable benefit package that helps provide time to recharge, along with training opportunities to expand professional horizons.
Requirements
- High school diploma/GED or equivalent required.
- Up to one year of work and/or internship experience working with adolescents or young adults.
- Current CPR Certification or ability to obtain CPR certification required.
- Ability to diffuse crisis situations both within team settings and independently.
- Ability to document program events and carry out scheduled or spontaneous tasks
- Capable of applying all assigned training topics
- PC Skills, Outlook, Word, Internet navigation.
Nice To Haves
- Valid Drivers License that meets The Salvation Army insurance requirements
Responsibilities
- Lead daily activities and youth development programs that encourage participation, teamwork, and problem-solving skills.
- Supervise and monitor residents, conduct bed checks, and maintain building safety and security.
- Provide crisis intervention, supportive counseling, and emergency intakes as needed.
- Assist with meal preparation, housekeeping, resident chores, and daily household routines.
- Answer phone calls, complete clerical tasks, and maintain accurate daily logs and documentation.
- Attend staff meetings, complete required training, and provide backup support to other staff and youth programs as needed.
- Promote cultural awareness, provide community education, and support The Salvation Army, Syracuse Area Services’ mission and strategic goals.
Benefits
- Loan Forgiveness Program and Remitted Tuition with Syracuse University
- Free, On-site Covered Parking
- On-Site Daycare and Pre-School Program with Employee Discounts
- Marriage Benefit, where you can receive an additional 5 days of paid time off
- Pension Plan and Tax-Deferred Retirement Savings Annuity
- Medical, Dental, and Vision Insurance with TeleHealth
- Paid Holidays, Vacation, Personal, and Sick Days
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
